Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently praised the food for being delicious, hot, and fresh, particularly highlighting the fries and burgers.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing long wait times and unprofessional behavior from staff.
Cleanliness Concerns
A number of customers expressed dissatisfaction with the cleanliness of the restaurant, mentioning unsanitary conditions and a need for repairs.
Staff Friendliness
While many reviews highlighted friendly and helpful staff, there were also complaints about rude or dismissive behavior from certain employees.
Drive-Thru Experience
Customers had mixed feelings about the drive-thru, with some appreciating the speed and efficiency, while others criticized the automated ordering system and order accuracy.
BL
Brandi L
Nov 11, 2025
3.0
Food is alright. But thats the time I wait 30 minutes in the drive thru for 3 pieces of chicken.
KW
Kalyn Webb
Nov 9, 2025
5.0
Very nice friendly food was hot and fresh. Ladies was very nice
AP
Art Puls
Oct 28, 2025
1.0
Pulled into this location on Sunday, 10/26/25 @ 11:15 a.m. to a closed, dark building and no cars in the lot. Is it still in business?
AC
Audrey Camden
Oct 25, 2025
5.0
Loved it. We had to wait about 8 minutes in drive thru for a family of 4. The food was made fresh. Absolutely delicious.
AM
Amy McGuire
Oct 20, 2025
1.0
This place is totally nasty! Haven’t been here for years. Pulled up and this place is falling apart. The smell that comes from it. The worker didn’t look clean. Waited for 20 mins in line and the food wasn’t all that great. This place needs to be rebuilt and cleaner people.
What are the opening hours of Rally's at 509 Eastern ByPass?
Rally's is open Monday to Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Does Rally's at 509 Eastern ByPass offer drive-thru service?
Yes, Rally's offers drive-thru service for convenient ordering and pickup.
Can I order food from Rally's online for delivery?
Yes, you can order online for delivery through their website at https://order.checkersandrallys.com/menu/8261-richmond or via DoorDash.
What types of payment does Rally's accept?
Rally's accepts American Express, Visa, MasterCard, cash, and checks as payment options.
What are some of the signature menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What is the dress code at Rally's?
The attire recommended at Rally's is casual.
Is there dine-in service available at Rally's, or is it only take-out?
While Rally's has limited dine-in service, particularly at the patio and walk-up windows, they prioritize drive-thru and take-out options especially during COVID-19 precautions.
Which nearby gym can I visit before or after dining at Rally's?
Anytime Fitness is a nearby gym where customers can work out before or after their meal at Rally's.
If I need fuel or a quick snack, which gas stations are near Rally's?
Nearby gas stations include Marathon Gas and Speedway, both convenient for fuel or grabbing a quick snack near Rally's.
What other dining options are close to Rally's at 509 Eastern ByPass?
Other nearby dining options include Brady’s Sushi And Hibachi, Taco Bell, Mi Pueblo II, Papa Johns Pizza, and McDonald's, providing a variety of cuisines in the area.