Business Details
About
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,094 reviews
5 stars
606
4 stars
197
3 stars
133
2 stars
48
1 star
110
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising hot and fresh items while others reported issues like hard buns and bland flavors.
Service Issues
Customer service experiences vary widely, with some praising friendly staff and quick service, while others reported rudeness and long wait times.
Drive-Thru Experience
The automated drive-thru system received mixed feedback, with some finding it convenient and others frustrated by its complexity.
Cleanliness and Maintenance
Concerns were raised about the cleanliness and maintenance of the restaurant, with some customers describing it as falling apart and unsanitary.
- THTodd HembreeDec 31, 20255.0The spicy double chicken sandwiches 2 for $7 are the greatest and an awesome deal
- AHAniyah HamiltonDec 27, 20251.0I’m annoyed, they have a dumb automated response system when you go through the drive thru and then I get my food the bun is hard and in half and it looks like 5 dudes came all over the burger. Disgusting bro.
- HSHailey StewartDec 20, 20255.0Fast and fresh
- PRPatricia RogersNov 28, 20251.0Observed the general manager donna i believe was what her name tag said she has red hair making out with one of the co workers while i was at the window ordering my food.
- GJG JNov 25, 20253.0I ordered two double Rally burgers- no cheese- no mustard- no ketchup. Both burgers had cheese on them. I ordered the strawberry cheesecake bites for my first time. They were VERY dried out. Like they had been drying for a couple days. Will not get those again. I tried ordering in their app but it would not let me order what I wanted so I went thru the drive thru.
Frequently Asked Questions About Rally's
What are the opening hours of Rally's at 509 Eastern ByPass?
Rally's is open Monday to Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.
Does Rally's at 509 Eastern ByPass offer drive-thru service?
Yes, Rally's offers drive-thru service for convenient ordering and pickup.
Can I order food from Rally's online for delivery?
Yes, you can order online for delivery through their website at https://order.checkersandrallys.com/menu/8261-richmond or via DoorDash.
What types of payment does Rally's accept?
Rally's accepts American Express, Visa, MasterCard, cash, and checks as payment options.
What are some of the signature menu items at Rally's?
Rally's specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What is the dress code at Rally's?
The attire recommended at Rally's is casual.
Is there dine-in service available at Rally's, or is it only take-out?
While Rally's has limited dine-in service, particularly at the patio and walk-up windows, they prioritize drive-thru and take-out options especially during COVID-19 precautions.
Which nearby gym can I visit before or after dining at Rally's?
Anytime Fitness is a nearby gym where customers can work out before or after their meal at Rally's.
If I need fuel or a quick snack, which gas stations are near Rally's?
Nearby gas stations include Marathon Gas and Speedway, both convenient for fuel or grabbing a quick snack near Rally's.
What other dining options are close to Rally's at 509 Eastern ByPass?
Other nearby dining options include Brady’s Sushi And Hibachi, Taco Bell, Mi Pueblo II, Papa Johns Pizza, and McDonald's, providing a variety of cuisines in the area.