Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 116 Keenland Dr. in Richmond, KY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Overall, customers praised the food quality, particularly the pizza and wings, with many noting it was hot, fresh, and well-prepared.
Service Issues
Several reviews highlighted significant service issues, including long wait times, incorrect orders, and poor customer service experiences.
Friendly Staff
Many customers appreciated the friendly and polite staff, noting positive interactions during their visits.
Convenience
The drive-thru service was frequently mentioned as a convenient option, although some customers expressed frustration with the lobby being closed.
Inconsistent Experience
While many customers had positive experiences, there were notable inconsistencies in order accuracy and service quality, leading to mixed reviews.
AW
Amone Wildone
4 days ago
1.0
Evertime it never fails you never get orders right. No sauce no toppings. Your website sucks and so do you.
JJ
Jon
Nov 12, 2025
5.0
The wait is always short when i pickup from here.
TT
Tudder Tubston
Aug 13, 2025
5.0
Everyone that knows Tudd knows I’m a papa johns man.. however, Edgar knows how to sling the dough here.. I was treated like royalty. The beer? Ice cold and always topped. The women? 10s. The conversations? Electric.
The locals here clearly cry out for a football coach and sadly EKU does not have that right now. They want me to coach them BADLY!
MC
Michael Cox
Jul 21, 2025
5.0
Great food staff was friendly and fast great for takeout.
JK
Jason Kumfer
Jul 15, 2025
1.0
The owners/management of this pizza hut really need to get it together in the evenings and open up the lobby. I got there right as my cheesebread was made. I was in the drive thru line for easily thirty minutes after they got done. If they would just open up the lobby, people could get their food so much quicker than having to wait in line where people sit at the window when their stuff's not done.
I asked if they could do anything for my wait while he was getting ready to hand me my food and said that they would give me my breadsticks for free told him I appreciated it and that they may want to consider opening up their lobby for people that there food is done. Everything is paid for ahead of time so they would just have to be handed their food. He just was argumentative and then refused to serve me and threatened to call the cops if I didn't leave. I have video of the interaction and will be sending it to corporate. Hopefully some training or other consideration may come out of it. I wont hold my breath though.
I understand he was rushed but I really think he was unstable. If you want any customer service go to the other one in Richmond!
Hut Rewards® is the best way to earn free Pizza Hut pizza in the Richmond-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.
Where can you get food delivery in Richmond, KY?
With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .
Where can you get wings in Richmond, KY?
Pizza Hut offers wing delivery and carryout for <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">traditional wings</a> or <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">boneless wings</a>. Try all the Wingstreet® flavors including buffalo wings, garlic parmesan wings, honey BBQ wings, spicy garlic wings, Hawaiian Teriyaki wings, or even Cajun style dry rub wings.
What are the delivery hours for Pizza Hut at 116 Keenland Dr., Richmond, KY?
Pizza Hut delivers from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Can I order Pizza Hut online or through a mobile app for pickup or delivery?
Yes, you can order online or using the Pizza Hut mobile app for delivery, carryout, or curbside pickup.
What types of pickup services does this Pizza Hut location offer?
This location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What is the address and contact number of Pizza Hut in Richmond, KY?
The Pizza Hut is located at 116 Keenland Dr. #2, Richmond, KY 40475. The main phone number is +1 859-625-1000.
What popular menu items does Pizza Hut serve at the Keenland Dr. location?
They serve classics like Meat Lovers® pizza, Original Stuffed Crust®, signature wings, pastas, and desserts.
Where can I find pizza deals and earn rewards at Pizza Hut in Richmond, KY?
You can earn free pizza and find great deals through Hut Rewards® on the Pizza Hut deals page or mobile app.
Are there nearby gyms where Pizza Hut customers can work out before or after their meal?
Yes, Fitness With Faith gym is close by, perfect for a workout before or after enjoying Pizza Hut.
What nearby places can I visit for shopping before or after ordering from Pizza Hut?
Boot Hill clothing store and Bottles And Cases liquor store are nearby for shopping convenience around your Pizza Hut visit.
Is there a gas station near Pizza Hut for customers on the go?
Yes, Exxon and Gulf gas stations are close to Pizza Hut, useful for customers refueling during their visit.
Does Pizza Hut in Richmond offer any contact information for customer support via email or social media?
Yes, you can email them at rs041456@pizzahut.com or visit their Facebook page at https://www.facebook.com/1465665090347515.