Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
791 reviews
5 stars
446
4 stars
155
3 stars
69
2 stars
47
1 star
74
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported issues with the cleanliness of the facility, including dirty tables, restrooms, and food waste on the floor.
Food Quality
Several reviews indicated dissatisfaction with food quality, including stale bread, poorly prepared dishes, and missing ingredients.
Service Issues
Customers experienced inconsistent service, including order mix-ups, slow service, and unhelpful staff, although some praised individual employees for their friendliness.
Value for Money
Many patrons felt that the portion sizes and quality of food did not justify the prices, with some expressing disappointment over the overall value.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, enjoying the food and atmosphere, and appreciating the friendly service from certain staff members.
- JMJen2010 Mc2 days ago1.0I wish I could give zero stars. Every single order I have placed has been messed up. You leave grilled chicken off a grilled chicken salad, you don't include dressing and you forget cream cheese. This must be the most incompetent staff in the restaurant industry
- MPmatt praterNov 17, 20252.0Terribly slow service and still got the order wrong. Also the chicken and wild rice soup I ordered was terrible, basically all broth and carrots. Waste of 60 bucks for 3 mediocre sandwiches and some “chicken broth”. Save your money this location sucks.
- LCLacey CoombsNov 11, 20251.0I’ve had the worst cold and had been craving chicken noodle soup. Went last night ordered the chicken avocado BLT with broccoli cheddar soup that my husband said was amazing, I had my usual turkey bacon bravo with chicken noodle soup which was amazing as well. So good that I was like let’s have it again tonight, it was great comfort food. Idk what happened over night, but it’s horrible! They used different bread for the sandwiches, my bravo was toasted, (never is)missing tomato, and just tasted burnt and completely different. The chicken noodle soup has hardly any chicken. His chicken BLT was bland and made with horrible bread. The bread for the soups could literally knock someone out. When also got 2 Mac and cheese for the kids and they said it wasn’t as good as last nights, like it wasn’t fresh and noddles were super chewy. When I spend $60 something dollars, I expect it to taste like it. Completely frustrating.
- HHHannahNov 10, 20252.0I didn’t know it took 20 minutes to make an overpriced sandwich
- PJPaul JacobsOct 29, 20252.0Visited recently but disappointed in the overall cleanliness of the facility. Carpeted area needs a good clean and lot's of food waste under chairs and the waste bin area's. Toilet's require a major clean.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Richmond, KY accept reservations?
No, Panera Bread in Richmond does not accept reservations.
What are the opening hours for Panera Bread Richmond?
Panera Bread Richmond is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sundays.
What types of meals are served at Panera Bread in Richmond?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order online or use a mobile app to order at Panera Bread Richmond?
Yes, you can order online via their website or through the Panera Bread app available on the Apple App Store.
What payment options are accepted at Panera Bread Richmond?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at Panera Bread Richmond?
Yes, this location has a drive-thru for your convenience.
What kind of atmosphere and attire should I expect at Panera Bread Richmond?
The atmosphere is warm and welcoming with a casual dress code.
Are there any nearby dining options to Panera Bread in Richmond?
Yes, nearby dining options include Logan's Roadhouse, Olive Garden Italian Restaurant, Twisted Tenders, Skyline Chili, First Watch, and IHOP, offering a variety of American, Italian, and breakfast foods.
What shopping and services are available near Panera Bread Richmond?
Nearby you can find shopping centers such as Richmond Shopping Center, stores like DICK'S Sporting Goods, T.J.Maxx, and specialty shops like Saucony and Chacos shoe stores, as well as beauty services including Benefit Cosmetics BrowBar and Megan Williams Master Stylist.