Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
798 reviews
5 stars
449
4 stars
156
3 stars
69
2 stars
48
1 star
76
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising specific items while others noted issues like stale bread and poorly prepared dishes.
Cleanliness
Numerous reviews highlighted concerns about the cleanliness of the restaurant, particularly in dining areas and restrooms.
Service Experience
Customer service experiences varied, with some praising friendly staff while others reported slow service and unprofessional behavior.
Value for Money
Several customers felt that the portion sizes and overall quality did not justify the prices, leading to a perception of being overpriced.
- KAKrisinda Adams3 days ago5.0Just wonderful
- THTyrik Henderson3 days ago1.0I went there at around 1:45 pm. Ordered a broccoli cheddar soup in a bread bowl. Why did I spend from 2:30pm (after it was eaten) til about 1Am this morning with the meanest stomach aches. Throwing up non stop with a stomach pain that I couldn’t fathom. Now I’m stuck between whether or not I have food poisoning or a viral infection. This has NEVER happened to me eating here. Please check on your food before u give it to someone.
- DBDaniel BentleyDec 13, 20251.0I have never gotten an order here, dine-in or take out, that has ever been correct. There is always something incorrect or missing in every order. The staff are unfriendly and unhelpful. The food is average Panera quality, if you get what you ordered.
- JEJan EtzcornDec 7, 20252.0We have enjoyed stopping for your coffee for years as it’s easy in and out and the coffee was GOOD. Today at this location there were two coffee machines. They took more time and the coffee is not nearly as good. Please go back to the pump pots
- JMJen2010 McNov 22, 20251.0I wish I could give zero stars. Every single order I have placed has been messed up. You leave grilled chicken off a grilled chicken salad, you don't include dressing and you forget cream cheese. This must be the most incompetent staff in the restaurant industry
Frequently Asked Questions About Panera Bread
Does Panera Bread in Richmond, KY accept reservations?
No, Panera Bread in Richmond does not accept reservations.
What are the opening hours for Panera Bread Richmond?
Panera Bread Richmond is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sundays.
What types of meals are served at Panera Bread in Richmond?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order online or use a mobile app to order at Panera Bread Richmond?
Yes, you can order online via their website or through the Panera Bread app available on the Apple App Store.
What payment options are accepted at Panera Bread Richmond?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at Panera Bread Richmond?
Yes, this location has a drive-thru for your convenience.
What kind of atmosphere and attire should I expect at Panera Bread Richmond?
The atmosphere is warm and welcoming with a casual dress code.
Are there any nearby dining options to Panera Bread in Richmond?
Yes, nearby dining options include Logan's Roadhouse, Olive Garden Italian Restaurant, Twisted Tenders, Skyline Chili, First Watch, and IHOP, offering a variety of American, Italian, and breakfast foods.
What shopping and services are available near Panera Bread Richmond?
Nearby you can find shopping centers such as Richmond Shopping Center, stores like DICK'S Sporting Goods, T.J.Maxx, and specialty shops like Saucony and Chacos shoe stores, as well as beauty services including Benefit Cosmetics BrowBar and Megan Williams Master Stylist.