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Jimmy John's

3.9
(289 reviews)

Business Details

1074 Barnes Mill Rd, Richmond, KY
40475, United States
(859) 353-8391

About

Sandwich Restaurant

Location

Jimmy John's
1074 Barnes Mill Rd, Richmond, KY
40475, United States

Hours

Reviews

3.9
289 reviews
5 stars
148
4 stars
55
3 stars
25
2 stars
19
1 star
42
  • HD
    Hugh Davis
    Mar 5, 2026
    1.0
    Second time a delivery person has left an order at my house instead of the correct address. How do you confuse 103 with 108. Left the food at 1:40 and food was found at 8:40. Needless to say it is now garbage after sitting out in the weather for 7 hours. 3/6/2026 This was not my order but someone else order delivered to me.
  • AA
    Amanda Trammell Ayers
    Feb 21, 2026
    5.0
    Love it! It's fast and correct ❤️
  • ST
    Susie Truschka
    Feb 15, 2026
    1.0
    Idk who is running this place or how you make money. Walked in and all employees were towards back, seemed bothered to come greet us. Guy ran his hands through his hair as he came up to the our order and hair was falling. No thank you.
  • JC
    Jennifer Cooper
    Dec 30, 2025
    2.0
    Jimmy john's used to be good. I'm not sure what happened; Maybe they're under new ownership in the last year or so. We used to order from there maybe even once a week, but I just can't do it anymore. The last few times we ordered, they have been awful. Just for example, this last time we ordered 7 sandwiches, and only 1 or 2 came out correctly. The bread on the toasted ones was practically burnt, the bacon was so salty, they couldn't eat it. We had missing ingredients ingredients we didn't ask for. They no longer label the sandwiches, even though I add names to the order, they don't cut them in half when we request it. And worst of all, I live 3 minutes from the store, and it took an HOUR for them to deliver it - so much for their motto of being fast. When I called the store to check on our order, I talked to a guy I could barely understand and he claimed they were going to contact the driver while I sat on hold. I kind of suspect they were making our sandwiches in the background, because magicly my order arrived within the next 10 minutes. They're bread is no longer fresh like it used to be, and the sandwiches are just sloppy. So now that their customer service is gone as well, I will not be returning. There are plenty of better choices.
  • PP
    piyush prajapati
    Dec 23, 2025
    5.0
    Good & hegenic place. Staff is cooperative, Fresh veggies we got , Thanks

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