Fazoli's

4.2
1222 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Richmond, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
441 Leighway Dr., Richmond, KY
40475, United States

Hours

Reviews

4.3
845 reviews
5 stars
523
4 stars
169
3 stars
81
2 stars
34
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members, particularly highlighting servers like Abby and Tierrah.

Food Quality

The food received mixed reviews; while many enjoyed the taste and freshness, some noted issues with portion sizes and temperature.

Cleanliness

Several reviews pointed out cleanliness issues, particularly with the bathrooms and dining area, which detracted from the overall experience.

Order Accuracy

There were multiple complaints about order inaccuracies and delays, with some customers receiving incorrect meals or missing items.

Atmosphere

The atmosphere was generally described as friendly, but some customers felt it was marred by cleanliness issues and inconsistent service.
  • BR
    Brandon Renfro
    6 days ago
    3.0
    Food is decent slightly overpriced.
  • FJ
    Fererdez Latham Jr.
    Nov 10, 2025
    5.0
    Hey if you looking for good hot pasta, hot pizza. and good service. Check other places the manager and crew has it going on!
  • AW
    Angela Watts
    Nov 7, 2025
    5.0
    Love the food here
  • SH
    Shana Harris
    Oct 4, 2025
    1.0
    We were traveling home and decided to stop for a quick dinner. Getting our order taken was problem number 1. It's bad enough I have to scan my groceries, but now I'm expected to place my own food order, no thank you. The lady who finally took our order I will say was sweet. But thats the only positive I have to say. So when our food was delivered to the table the young lady brought a meal in an aluminum pan, not sure what that was about but it wasn't ours. So the rest of our order arrived and my spouses meal was missing. The before mentioned you g lady, returned the meal that wasn't ours but failed to tell them my spouses meal was missing. Fast forward 15 mins he still has no food. He goes up front to discover his food hasn't even been cooked because again the previous young lady failed to say part of the order was missing. The manager who we asked to speak with fave us a refund and told my husband she changed the charge to a large drink to give us more back because we never got his food. Gee thanks I guess he was supposed to eat some dirty cash. Also the bathrooms are disgusting.
  • JJ
    Jon
    Sep 17, 2025
    5.0
    I have never been a fan of fazolis, with that being said. The staff is very attentive, no waiting for service, and the staff is super freindly. If you like fazolis, this could be your favorite spot.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Richmond, KY offer?

Fazoli's offers fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the weekday operating hours for Fazoli's drive-through in Richmond?

The drive-through is open Monday to Thursday from 10:30 AM to 10:00 PM and Friday from 10:30 AM to 11:00 PM.