Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.6
238 reviews
5 stars
195
4 stars
20
3 stars
5
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the friendly and upbeat staff, highlighting their excellent customer service and ability to remember regulars' orders.
Drink Quality
While many reviews praised the coffee and drink options, there were some complaints about specific drinks being poorly made or lacking flavor.
Service Speed
Most customers noted that service was quick and efficient, even during busy times, although a few mentioned longer wait times due to staffing issues.
Variety of Options
Customers appreciated the wide selection of drinks available, including unique flavors and customizable options.
Pricing
Many found the prices reasonable compared to competitors like Starbucks, though some felt certain drinks were overpriced.
- CPCrystal Pelshaw1 day ago5.0I drive an hour away every weekend to come here! Nice people, fast service, great coffee!
- ACAustin Clemons1 day ago1.0I love Dutch Bros and the coffee is always really good, but this is now the second time my drink has been made incorrectly. The staff is friendly and the vibes are great, but it’s disappointing to consistently get the wrong order, especially when I’m looking forward to something specific. I’m hoping the accuracy gets better, because the quality is definitely there. just need a little more attention to detail.
- LLLisa Lykins1 day ago1.0The music is so loud it’s hard to order let alone think about what you may want. I heard a pretty inappropriate song.
- AGAndrew Gross1 day ago2.0Music outside is wayy too loud. Its annoying
- JMJohn McIntosh4 days ago5.0Crazy expensive, but hey, its a coffee chain. The coffee is great. Much better than the place two stores down. Wink, wink.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 847 Eastern Bypass Rd, Richmond, KY?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer a drive-through service at this location?
Yes, this Dutch Bros location has a drive-through service available.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop about accepting personal checks.
Can I order drinks ahead using the Dutch Bros app?
Yes, you can order drinks ahead using the Dutch Bros app which is available on both iOS and Android. Customizations are supported, but unique or cold pour orders are best made in-person.
Are there any sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Do you offer caffeine-free drink options?
Caffeine-free options include decaf versions of classic espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. Ask your broista for recommendations or check the menu.
Are there any family-friendly or kids drinks available?
Yes, Dutch Bros offers kid-friendly drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, making it a welcoming spot for families.
How can I get to Dutch Bros Coffee if I'm visiting nearby places like Freddy's Frozen Custard & Steakburgers or Applebee's Grill + Bar?
Dutch Bros Coffee is conveniently located near Freddy's Frozen Custard & Steakburgers and Applebee's Grill + Bar on Eastern Bypass Rd in Richmond, KY. You can easily stop by Dutch Bros for a coffee before or after dining at these popular nearby restaurants.
What other coffee shops are near Dutch Bros Coffee at this location?
Starbucks is another coffee shop located nearby, offering an alternative or complement to your visit at Dutch Bros Coffee in Richmond, KY.
Are there convenient automotive services near Dutch Bros Coffee?
Yes, Valvoline Instant Oil Change and Jack Burford Chevrolet are nearby, so while you take a break at Dutch Bros Coffee, you can also handle vehicle maintenance or purchases in the area.