Dunkin'

3.8
898 reviews
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Business Details

1029 Sylvia Dr, Richmond, KY
40475, United States
(859) 353-8642
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1029 Sylvia Dr, Richmond, KY
40475, United States

Hours

Reviews

3.8
898 reviews
5 stars
425
4 stars
174
3 stars
108
2 stars
52
1 star
139

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Service Speed

Customers consistently report long wait times in the drive-thru, often exceeding 20 minutes.

Product Availability

Many reviews mention that the location often runs out of popular menu items, particularly donuts and bagels.

Customer Service

Mixed feedback on staff behavior, with some customers noting rudeness and lack of attentiveness.

Quality Consistency

Inconsistent quality of food and drinks, with reports of cold items and varying taste.
  • CN
    Chris Nichols
    Jan 4, 2026
    1.0
    Will skip you in drive thru and just don't care. Even if you go there 3 to 4 times a week and tip $4 every time you a get a coffee. But they probably make minimum wage so why would they care
  • SN
    Stephanie Neal
    Dec 29, 2025
    2.0
    Normally I don't have a problem with this dunkin, but I wasn't thrilled with them at all this time. Both me and my husband got 2 of their hot signature lates, and neither one were sweet at all, and then neither one was filled very high at all. We even got larges! My husband's looked just like mine pictured below.. There was plenty of space to fill it up more. Was looking forward to a hot coffee. Definitely wasn't what I was hoping for
  • PS
    Peter Snyder
    Dec 24, 2025
    3.0
    I was in the Richmond KY dunkin' Donuts today just before Christmas I think they ran out of donuts and some products except for coffee of course . Two weeks ago a lady pretty much was yelling at one of the employees cause her coffee wasn't made right . Richmond KY already has way to many coffee shops it's a collage town , I think they need to seriously have two other bakers there in case that were to happen again just saying even one of the day time managers had two weeks ago a talk with there bakers it didn't work obviously.
  • TS
    Taylor Stamper
    Dec 3, 2025
    1.0
    Ordered 2 orders of bagel bites and they rang me up for 4. When I asked why I was being charged $11 instead of $5 they confirmed that they are $5 each and did not bother to clarify that there were 4 orders instead of 2 when I asked. Then when I got them they were ice cold like they had been pulled out of the fridge and stuffed into the bag. Went back in to get new, cooked ones, and they also came out frozen in the middle
  • KL
    Kiss Lucky
    Nov 12, 2025
    5.0
    Ladies were nice.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Richmond, KY?

Dunkin' in Richmond, KY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.