Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
892 reviews
5 stars
423
4 stars
174
3 stars
107
2 stars
51
1 star
137
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Service Speed
Customers consistently report long wait times in the drive-thru, often exceeding 20-30 minutes.
Staff Attitude
Mixed reviews on staff friendliness, with some customers experiencing rude behavior and lack of concern.
Product Availability
Many customers noted that the store often runs out of popular menu items, particularly food items like bagels and donuts.
Quality Consistency
Inconsistent quality of drinks and food, with reports of items being poorly prepared or not matching customer requests.
- KLKiss LuckyNov 12, 20255.0Ladies were nice.
- AKAlstin KempSep 10, 20255.0Pretty sweet service my daughter and I usually get a dozen donuts Saturday mornings or go after school on Wednesday’s for a snack!
- SCStacey CAug 24, 20251.0By far the WORST store ever!!! Not only do they ALWAYS mess up your order. Today they charged me for someone else's order & when I said I wanted the money they owed me back, they offered me donuts. On to of that, when they finally figured out their mistake, they hand me a half melted frozen coffee & the bagel I ordered toasted was frozen solid. Safe yourself the time and go to the other location in Richmond. They're faster and don't mess your order up.
- TPTyler PerkinsAug 17, 20252.0This is hands down the worst dunkin i have ever had the displeasure of visiting. 9/10 times I visit they find a way to get my order wrong. Customer service is average at best and whoever prepares the food must have trouble reading or they just don’t care. If you’re hungry, you’re better off going to the store and making food yourself because they will get your order wrong. I leave disappointed every time which seems to be the only thing consistent with ordering here.
- JFJennifer FreemanJul 25, 20252.0I have been stopping in weekly the past 2 years and recently cut down my trips due to the 15-20 minute wait in line for an online order or drive-thru order. Not to mention, I place my order online, and they immediately take the money out, and then when I go to pick it up, they rarely have the order. The app says it doesn't take the money until the order is filled, not true. It comes out immediately, and then they are always sold out of the donuts by 10 am when I come to the drive thru. I even went in around 830, and they filled the order and still didn't have any donuts other than 2 kinds. Why take people's money if you can't fill the order? Or better yet, make more and stop leaving a variety of 2 or 3 kinds. They close at night, so why are they out of donuts by 9 or 10 am? I rather go to the other location and pay a bit more and get my entire order.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Richmond, KY?
Dunkin' in Richmond, KY is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals does Dunkin' serve at this Richmond, KY location?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialty items available at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Does this Dunkin' location have a drive-thru service?
Yes, Dunkin' in Richmond, KY features a drive-thru for convenient service.
Where is Dunkin' in Richmond, KY located?
It is located at 1029 Sylvia Dr, Madison, Richmond, KY 40475, near Highway 62 and the Eastern Bypass.
What are some nearby places of interest around Dunkin' Richmond, KY?
Nearby places include Cellular Sales, Verizon store, Classy Chassy Car Wash LLC, Snooty Fox Salon, and Eastern Kentucky University. These could be convenient stops before or after your visit to Dunkin'.
How can nearby businesses like Cellular Sales or Verizon help when visiting Dunkin'?
Cellular Sales and Verizon nearby offer mobile phone and internet services, which might help you stay connected while grabbing a coffee or meal at Dunkin'.
Are there any nearby places for car care close to Dunkin'?
Yes, Classy Chassy Car Wash LLC and Miracle Car Wash are nearby, perfect for a car wash while you enjoy your Dunkin' treats.