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Brand Certified

Arby's

3.9
(832 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
430 Eastern By-pass, Richmond, KY
40475, United States

Hours

Reviews

3.9
832 reviews
5 stars
359
4 stars
222
3 stars
126
2 stars
46
1 star
79
  • TF
    Terry Frank
    4 days ago
    4.0
    Not enough staff. Too much to do as they are doing double duty. Do better Arbys/owner/store Manager
  • ST
    Stacy Tucker
    Jan 20, 2026
    1.0
    This is what you get when you order door dash for a classic beef and cheddar
  • II
    Imp3rialjustic3
    Jan 14, 2026
    1.0
    Well I was interested is a “Deal” this location showed on their website. Pulled up to their drive-thru and claimed they wouldn’t have roast beef for 2 hours. I tried again a different day and the claim they didn’t have the deal I wanted and claimed the one they did have didn’t come with an item apart of the deal. What’s happened to this place? While not always great it’s gone way down hill. Are we about to see another Richmond restaurant go under? This city can’t sustain anything good anymore. Not having product ready or having employees completely lie about menu options just shows poor management and leadership. Not to mention how much crap you’re causing your employees to take for your mismanagement.
  • HS
    Hailey Stewart
    Jan 13, 2026
    5.0
    Fast and good service. Great food
  • TC
    Tony Combs
    Dec 31, 2025
    3.0
    No one in the restaurant when you come in. You had to wait until someone notices you are there. You try to order. The lady can't hear you. Due to music a little to loud in the restaurant. If the workers want to listen to the music. Have it at a volume for only the back can hear it. Not the whole restaurant. The beef looked like a small portion on the burger. For $8 for a burger. Can go to Firehouse subs for $5-$6 more you get more.

Brand Certified Facts from Arby's

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Certified March 08, 2026Yext Knowledge Graph
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