Wendy's

3.6
1550 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
225 N. Dixie Blvd., Radcliff, KY
40160, United States

Hours

Reviews

3.6
1,550 reviews
5 stars
616
4 stars
342
3 stars
251
2 stars
115
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Freshness

Many reviews highlighted issues with food freshness, including cold, stale, or improperly prepared items.

Staff Attitude

While some customers praised individual staff members for their kindness, many others noted a lack of professionalism and courtesy among the team.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and unkempt staff.

Management Issues

Customers expressed concerns about poor management and lack of training for employees, leading to ongoing service and food quality problems.
  • TD
    TAYSHAUN DAVIS
    Nov 12, 2025
    5.0
    Gave me a ton of crackers for the chili. Didn’t even have to ask for extra. Hell yeah!
  • RC
    Ross Corbett
    Oct 22, 2025
    4.0
    Curtis was very kind!
  • SS
    Spencer
    Oct 6, 2025
    1.0
    Was served cold, stale nuggets that were covered in dust/hair like they had been dropped on the floor.
  • TD
    Tracy Duvall
    Sep 29, 2025
    1.0
    I just left the Radcliff store and had a horrible experience. The service used to be good there, but it was so bad I will not be back, ever.
  • JH
    Jessica Hargrove
    Sep 20, 2025
    5.0
    Curtis and manager Dayna were phenomenal! They went above and beyond with exceptional customer service. Curtis was welcoming and Dayna was very professional. Experiencing great customer service is always a plus. Thank you, Curtis, Dayna, and staff that I didn't see in the back for a wonderful experience today.

Frequently Asked Questions About Wendy's

Is Radcliff Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.