Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, even when the restaurant was not busy.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to customer dissatisfaction.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention, which negatively impacted their experience.
Management Issues
There were multiple mentions of poor management and staffing problems, suggesting a lack of oversight and training at this location.
Customer Service
While some customers praised individual staff members for their friendliness, overall customer service was often described as lacking.
HP
Hess Ln PS
1 day ago
1.0
So i love to eat Wendy’s man the chili and baked potato’s are the bomb? I get close to $50 every time my wife and daughter and i order we never get the potato are the chili cause there out they say this is the 4th time this has happen in a roll and i don’t complain but really if u run out 2 days in a roll i would up my batches of chili and my potato bake. Chili can be cooled and used next day so how can u ever be out and getting bacon cheese fry's in place of a baked potato is not the same please take care of this issue
BC
Brian Chesser
Jan 3, 2026
1.0
Terrible service all the way around! It is literally always something when it comes to this location! I had to go back after getting our food in drive thru because 4 of the items were wrong! One of them being an allergen issue with a small child! Not only did i have to go back in once but a 2nd time because they simply couldnt get it right
SS
Sherry
Dec 8, 2025
2.0
Over whelmed id say during to lack of managers planning of higher volume of customers during holidays. Sad mistakes , hurt customers satisfaction and employees getting g fussed at for things the cant control . Do better Wendy's management !!
CC
CrazySenko
Nov 28, 2025
5.0
Radcliff Wendy's 10/10 the person at the front with the green hoodie was awesome, food turned out awesome, great customer service all around!
TA
Tj Artis
Nov 25, 2025
1.0
Food Took literally an Hour To get out to Us The Chubby White man at The Window was VERY disrespectful !He Rushes Us to Order And Was Just Rude when We Got to Window (I DONT SUGGEST THIS WENDYS)
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Radcliff Wendy's drive-thru?
The drive-thru is open daily from 6:00 AM to midnight.
Does this Wendy's location in Radcliff, KY serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout in Radcliff?
You can order through the Wendy's app or online at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's in Radcliff?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Radcliff Wendy's for questions or feedback?
You can call (270) 351-6780, use Live Chat via their contact page, or fill out the Customer Satisfaction Survey referencing your receipt details.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, mobile app, and in-restaurant posters; staff can assist you.
Is there a Wendy’s app available for mobile ordering and deals?
Yes, the Wendy's app can be downloaded from the App Store and provides mobile ordering and exclusive coupons.
What are some nearby places of interest around the Radcliff Wendy’s?
Nearby places include Sun Tan City for beauty services, Little Caesars Pizza for alternative dining, and The Cecilian Bank for banking needs.
Are there other fast food options close to this Wendy’s in Radcliff?
Yes, Rally's at 160 N. Dixie and Kickin Pizza are nearby fast food and pizza restaurants you might consider before or after your visit.
How can nearby health and wellness services complement a visit to Wendy’s in Radcliff?
You can visit nearby facilities like Brow Threading for beauty care or Eriksen Chiropractic Centers for health treatments to enhance your overall experience around Wendy’s.