At Wendy’s in Radcliff, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Radcliff, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold or stale items, incorrect orders, and a lack of available menu items.
Customer Experience
While some customers praised individual staff members for their service, overall experiences were marred by long wait times and poor management.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty dining areas and unkempt staff, contributing to a negative dining experience.
TT
Trisha
2 days ago
1.0
I was priced for half of the stuff that I didn't even get and I had to wait almost 45 minutes for my food and they were all rude.
NB
nakia boyd
5 days ago
3.0
Not the best customer service
PB
Penny Ball
6 days ago
1.0
Girl Cashier was very unfriendly
Male was very kind
Cinnabons: very dry
Tea: tasted old
Soft drinks in lobby: disgusting
Frosty: not frozen
Was given no silverware
None out in lobby
Feb.27,26 10:45am
WILL NOT RETURN
MK
Miriam kendall
Feb 4, 2026
2.0
They got my burger details correct but failed to give me 2 fries and 1 chicken nugget order.
SS
Spider_Queen_Ivy
Jan 30, 2026
3.0
This location used to be the best; had been going since 2010 a couple times a month (even thru some of the times people had told me they'd gotten sick from the food or their food/experience had been bad).
But I now go maybe three or four times a year out of convenience when I have the craving for nuggets. And the last 3 visits I've made they've either had no chocolate frosty, they've cupped it and let it sit inside the window, or handed it to me then tell me they're waiting on fries still; I've been given spicy nuggets almost each time instead of regular, and half the time don't even bother with making requests cause half won't be paid attention to (like no sauce or a condiment removed). Its a literal flip of the coin on if youre gonna get good food or not anymore here. Service I've never had a problem inside or drive thru.
And I get I'm only one person and one opinion and gonna be labeled a Karen. But I really try to not leave bad reviews anywhere I can unless its super bad the first time or it seems like a constant issue 2 or more times cause I get places and people have off days.
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