Wendy's

3.6
1557 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
225 N. Dixie Blvd., Radcliff, KY
40160, United States

Hours

Reviews

3.6
1,557 reviews
5 stars
618
4 stars
342
3 stars
251
2 stars
117
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, even when the restaurant was not busy.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to customer dissatisfaction.

Staff Behavior

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention, which negatively impacted their experience.

Management Issues

There were multiple mentions of poor management and staffing problems, suggesting a lack of oversight and training at this location.

Customer Service

While some customers praised individual staff members for their friendliness, overall customer service was often described as lacking.
  • HP
    Hess Ln PS
    1 day ago
    1.0
    So i love to eat Wendy’s man the chili and baked potato’s are the bomb? I get close to $50 every time my wife and daughter and i order we never get the potato are the chili cause there out they say this is the 4th time this has happen in a roll and i don’t complain but really if u run out 2 days in a roll i would up my batches of chili and my potato bake. Chili can be cooled and used next day so how can u ever be out and getting bacon cheese fry's in place of a baked potato is not the same please take care of this issue
  • BC
    Brian Chesser
    Jan 3, 2026
    1.0
    Terrible service all the way around! It is literally always something when it comes to this location! I had to go back after getting our food in drive thru because 4 of the items were wrong! One of them being an allergen issue with a small child! Not only did i have to go back in once but a 2nd time because they simply couldnt get it right
  • SS
    Sherry
    Dec 8, 2025
    2.0
    Over whelmed id say during to lack of managers planning of higher volume of customers during holidays. Sad mistakes , hurt customers satisfaction and employees getting g fussed at for things the cant control . Do better Wendy's management !!
  • CC
    CrazySenko
    Nov 28, 2025
    5.0
    Radcliff Wendy's 10/10 the person at the front with the green hoodie was awesome, food turned out awesome, great customer service all around!
  • TA
    Tj Artis
    Nov 25, 2025
    1.0
    Food Took literally an Hour To get out to Us The Chubby White man at The Window was VERY disrespectful !He Rushes Us to Order And Was Just Rude when We Got to Window (I DONT SUGGEST THIS WENDYS)

Frequently Asked Questions About Wendy's

Is Radcliff Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Radcliff Wendy's drive-thru?

The drive-thru is open daily from 6:00 AM to midnight.