Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,155 reviews
5 stars
682
4 stars
438
3 stars
419
2 stars
225
1 star
391
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during evening hours, with many stating it took over 20 minutes to receive their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.
Staff Attitude
While some customers praised friendly staff, many others reported rude or indifferent service, particularly during late-night shifts.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items like fries and burgers.
Management Issues
Customers expressed concerns about poor management and staff training, suggesting that these factors contributed to the overall negative experiences.
- DRDana Respress2 days ago2.0Fries came out like chips they were so burnt.
- TATaryn AllisonNov 4, 20253.0And I have to wait for coffee every single day that I go through their I get pulled and I usually have to sit anywhere from 5 to 15 minutes. Other than that the food is amazing the coffee is great. Just the service is slow
- PVPhillip VangurpNov 1, 20251.0Drive thru and service was horrible. Will never go there again and never recommend to anyone.
- RBRhonda BurkeOct 30, 20255.0I love my chicken nuggets and the best fountain diet coke.
- MOMike OrtizOct 3, 20251.0WORST McDonald’s restaurant I’ve ever been to! I ordered my meal, using the app, and entered curbside pickup. Upon placing the order, I noticed the drive-thru was getting service (Slow service, however), and the Curbside wasn’t getting very much attention. After waiting 15 MINUTES, I went inside to check on my order. Inside, there were no employees at the register and there were 4 customers apparently waiting for their orders. The food preparation area was chaotic and no food was ever delivered up front. So, I literally had to yell, “I’ve been waiting 15 minutes at Curbside spot #4”, before any attempt was made to fulfill my order. After a few minutes, the “supervisor” in a dirty black shirt with no nametag brought out two bags with sloppily wrapped burgers. As the “supervisor” started walking away without an apology, I had to say, “Hey, what about my two drinks?” The “supervisor” with the dirty shirt handed me two empty cups and walked away. So, I had to fill my own drinks in the messy drink dispenser area and walk out without a cup carrier. Since my wife and I were going to eat the food, while we were traveling on the road, we didn’t discover that the food was COLD until we had already left. This is the THIRD time I had to go inside this restaurant on a Curbside order. It will also be my last time, since this store is obviously filled with employees who don’t know the meaning of customer service. I recommend you SKIP this location, if you ever get the urge for McDonald’s food. The “Supervisor” and owner/operator apparently couldn’t care less if you get good food from this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3120 S Dixie Blvd, Radcliff, KY?
McDonald's at 3120 S Dixie Blvd, Radcliff, KY is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's location has a drive-thru that operates from 5:00 AM to midnight every day, opening at 6:00 AM on Sundays.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:59 PM, except Sundays when delivery starts at 6:00 AM.
What delivery and pickup options does this McDonald's offer?
This McDonald's offers curbside pickup and delivery services for customer convenience.
How can I place a mobile order for McDonald's at this location?
You can place a mobile order using the McDonald's App available on iOS and Android, or via their online ordering link.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at the McDonald's on S Dixie Blvd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby attractions can I visit before or after dining at McDonald's on S Dixie Blvd?
Nearby attractions include Fort Knox Kentucky for military history and the Kentucky Museum of American Pocketknives for unique exhibits.
Are there other fast food options close to this McDonald's location?
Yes, nearby fast food options include another McDonald's, Burger King, Taco Bell, and Captain D's.
What nearby hotels can visitors use when coming to this McDonald's?
Nearby accommodations include Holiday Inn Express Radcliff - Fort Knox, Candlewood Suites Radcliff - Fort Knox, and Hampton Inn & Suites Radcliff/Fort Knox.