Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect or incomplete orders, often requiring them to return to the restaurant.
Service Speed
Many reviews highlighted slow service, with long wait times in both drive-thru and lobby, often exceeding 20 minutes.
Staff Behavior
Feedback indicated a mix of polite and rude staff interactions, with some customers experiencing disrespectful treatment from management.
Food Quality
Several customers complained about cold food and incorrect items, with some expressing concerns over food safety.
Customer Experience
Overall, the dining experience was marred by poor service and frequent mistakes, leading to dissatisfaction among many patrons.
BA
Ben Abejuela
1 day ago
1.0
Horribly long wait. Service was slow and not polite. They were short and unhelpful.
Staff was standing around and not doing anything. Staff even were outside vaping instead complaining about customers and needing to wait.
Sitting here 45 minutes now and watching this.
SR
Skyler Rizer
Nov 15, 2025
1.0
If I could rate lower then I would. This is the worst McDonald's location I've ever been to. The management obviously doesn't know how to manage. Extremely long wait times, always something messed up with the order, and then if you have small kids don't go. They randomly throw some toy in from months previously.
DD
dattzy
Nov 13, 2025
1.0
while the staff is generally friendly enough to make it correct once prompted. our orders are almost always wrong. 2/10 orders being fully correct would be probably close to accurate. we have actually started driving 20 minutes down the road to E TOWN just to order and actually get the food we wanted. unfortunate.
LS
Lisa Singleton
Nov 8, 2025
1.0
Every time we use the drive through and I mean EVERYTIME (3/3) we end up getting out the car and getting the food from inside because it just takes too long. I’ve been patient with this location but today topped everything. We waited 30 min for our food then when I got in and told them, they hand me a bag with only half my order and wanted to turn around and walk away until I stopped them and demanded the rest of my order. They don’t have it together in there and it s getting old.
SS
Sammi Sunflower
Oct 29, 2025
2.0
Asked for oatmeal with extra fruit and repeated myself 2 times to make sure he heard me and asked did you get that he said yes.
Got my order with extra Cream and I am lactose intolerant and needed to eat something on my way to work.
I understand if your new or cant hear me at the drive thru and dont mind waiting or repeating myself as long as order is right. With no spoon or no napkins or even apples for the oatmeal just a bag of raisins. When the order comes with 1 packet of apples and raisins I should have 2 packets of both raisins and apples (when I asked for extra fruit)
I didnt eat before work, I am lactose intolerant and always suffered with low blood pressure since I was a kid.
Sincerely an unhappy customer
What are the operating hours for dine-in service at McDonald's in Radcliff, KY?
McDonald's in Radcliff, KY is open 24 hours every day for dine-in service.
What are the delivery hours for McDonald's at this location?
Delivery service is available from 5:00 AM to 12:45 AM Monday through Saturday, and from 6:00 AM to 12:45 AM on Sunday.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours, 7 days a week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available at this McDonald's location.
Can I order McDonald's delivery online or through a mobile app?
Yes, you can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby fast food options other than McDonald's?
Nearby fast food options include Subway, Arby's, Lee's Famous Recipe Chicken, Rally's at 160 N. Dixie, and Waffle House.
Where can I get coffee near the McDonald's at 110 S Dixie Blvd?
You can find coffee nearby at Starbucks and chocolate LAB, which also offers ice cream and smoothies.
Are there any nearby medical centers or clinics around McDonald's?
Yes, DaVita Radcliff Dialysis Center and Telemedicine Housecalls are nearby medical facilities.
What social media platforms can I follow McDonald's on for updates and offers?
You can follow McDonald's on Facebook, Instagram (@mcdonalds), Twitter (@McDonalds), and TikTok for updates and mobile offers.