Dunkin'

2.8
123 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Radcliff, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
2420 South Dixie Boulevard, Radcliff, KY
40160, United States

Hours

Reviews

2.8
123 reviews
5 stars
41
4 stars
10
3 stars
8
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches.

Staff Performance

Feedback indicated that staff appeared disorganized and lacked proper training, leading to frequent mistakes.

Positive Experiences

Some customers praised friendly staff and good service, particularly after recent management changes.

Management Concerns

There were complaints about management practices affecting staff morale and customer service.
  • CH
    Crystal Hilley
    1 day ago
    5.0
    Very polite workers and modern setup
  • JL
    Jakki L
    Jan 2, 2026
    5.0
    Donuts are good but never have a great selection.
  • RK
    Rachel Kern
    Dec 20, 2025
    2.0
    I haven't had an issue until the last three times I visited. I have been left at the second drive thru window without a part of my order (twice missing coffee and once missing donuts). I'm very understanding since I used to work in the food industry but it has been three times in a row now with the same issue. Hope this helps get it fixed :)
  • ER
    Erica Riggs
    Dec 18, 2025
    5.0
    Since new manager and staff, service and atmosphere has been amazing. Keep it up guys!
  • MO
    McKenzie Owens
    Nov 29, 2025
    1.0
    terrible service. I ordered 2 coffees and 2 donuts and when we received the coffees the gentleman at the window immediately walked away and we waited at the window for a few minutes for the donuts. No one came to the window, so we figured we’ll go inside and just let them know. There was not a line inside and three employees working- when I approached the counter to talk to someone they ignored me. They didn’t look at me, I figured if I turned my phone to show them the order I placed they would talk to me instead of ignore me (although that’s not really how it works) but nope. I tried to talk to an employee 3 separate times in the span of maybe 3 or so minutes and I was ignored each time. I understand if you’re busy, i understand if you need a moment. Looking at me dead in the face and proceeding to walk away when I’m asking for help isn’t good customer service, especially if you don’t say anything. When I spend money on something I’d like to know I can receive that item instead of 3 employees staring at me, chitchatting, and walking away from me like I don’t exist. This happened 3 times in the span of a few minutes. Really gross behavior. If you’re in a bad mood at work don’t take it out on people you’ve never met. Do better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2420 South Dixie Boulevard, Radcliff, KY?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' offers delivery service but does not provide curbside pickup.