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Brand Certified

Arby's

3.8
(975 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
152 E Lincoln Trail Blvd, Radcliff, KY
40160, United States

Hours

Reviews

3.8
975 reviews
5 stars
404
4 stars
247
3 stars
153
2 stars
56
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the quality.

Management Problems

Frequent mentions of poor management practices, including being out of menu items and inadequate staff training.

Cleanliness

Customers noted dirty dining areas and restrooms, contributing to an overall negative experience.

Positive Experiences

Some customers praised the food and service, highlighting specific staff members who provided excellent service.
  • MM
    Mark
    Feb 23, 2026
    1.0
    Ordered a burger. Got home and ate almost half of it before I realized it was pink inside. Threw it out. Don't order the burger!
  • CC
    Cliff
    Jan 22, 2026
    5.0
    LOVE ME A BEEF AND CHEADDARS
  • CE
    Crystalin Elmore
    Dec 11, 2025
    3.0
    It's sad when u ask for Arby's sauce for your sandwich get told we r out bc the manager hasn't made the order then u go to Walmart just to buy Arby's sauce which is sad
  • TR
    Tonya Reaves
    Dec 9, 2025
    1.0
    This is the absolute worst Arby’s I’ve ever been to! The place should just be shut down and turned into a business that cares. They are ALWAYS out of whatever I want when I do come there. Always! They have been through tons of different management and nobody can get it right. Ordered DoorDash the other day and they were out of steak nuggets. Went through the drive thru last night and they were out of Nashville hot mozzarella stick. I even pulled up one day about a year ago and they were our or roast beef! Just tear it down!
  • RT
    Robin Torusio
    Dec 5, 2025
    1.0
    Me and my husband came third the drive through order a large. Fry two roast beef sliders and double cheddar roast beef we was missing the fry and the roast beef slider and the double was not a double it was a single and the food was cold and nasty never had bad service here at this location I don’t know what’s going on

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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