Arby's

3.8
972 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
152 E Lincoln Trail Blvd, Radcliff, KY
40160, United States

Hours

Reviews

3.8
972 reviews
5 stars
402
4 stars
247
3 stars
153
2 stars
56
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude employees, long wait times, and incorrect orders, indicating a significant problem with service quality.

Food Quality

Many reviews highlighted issues with food being cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.

Management Concerns

Frequent mentions of poor management practices, including lack of training and oversight, contributed to negative customer experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that food quality was good on occasion.
  • CE
    Crystalin Elmore
    Dec 11, 2025
    3.0
    It's sad when u ask for Arby's sauce for your sandwich get told we r out bc the manager hasn't made the order then u go to Walmart just to buy Arby's sauce which is sad
  • ST
    Steven Trout
    Dec 10, 2025
    1.0
    Extremely rude employees
  • TR
    Tonya Reaves
    Dec 9, 2025
    1.0
    This is the absolute worst Arby’s I’ve ever been to! The place should just be shut down and turned into a business that cares. They are ALWAYS out of whatever I want when I do come there. Always! They have been through tons of different management and nobody can get it right. Ordered DoorDash the other day and they were out of steak nuggets. Went through the drive thru last night and they were out of Nashville hot mozzarella stick. I even pulled up one day about a year ago and they were our or roast beef! Just tear it down!
  • RT
    Robin Torusio
    Dec 5, 2025
    1.0
    Me and my husband came third the drive through order a large. Fry two roast beef sliders and double cheddar roast beef we was missing the fry and the roast beef slider and the double was not a double it was a single and the food was cold and nasty never had bad service here at this location I don’t know what’s going on
  • TA
    Taryn Allison
    Nov 12, 2025
    5.0
    Great food and great people.