Service Issues
Numerous customers reported rude employees, long wait times, and incorrect orders, indicating a significant problem with service quality.
Food Quality
Many reviews highlighted issues with food being cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
Management Concerns
Frequent mentions of poor management practices, including lack of training and oversight, contributed to negative customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that food quality was good on occasion.