McDonald's

3.3
647 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
140 US Hwy 41A, Providence, KY
42450, United States

Hours

Reviews

3.3
647 reviews
5 stars
199
4 stars
131
3 stars
129
2 stars
73
1 star
115

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, hard, or incorrect food orders, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, frequent order mistakes, and rude staff interactions.

Staff Performance

While some customers praised friendly and helpful staff, others noted unprofessional behavior from management.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some praising it while others reported unsanitary conditions.

Drive-Thru Experience

Customers frequently mentioned problems with the drive-thru, including being asked to pull forward and long wait times.
  • MY
    Moneybag Yo
    Nov 2, 2025
    1.0
    Not open 430 am not a soul in site. Online business hours confirmed 9 weeks ago that it is open 24hrs.. want refund on gas and time.
  • J4
    JESTER 4191
    Oct 2, 2025
    2.0
    Not a fan of this location
  • MM
    Mary mills
    Sep 29, 2025
    3.0
    Went today and got a 2 sausage biscuits and a bacon biscuit all of them were hard as rocks couldn’t even eat the 15 dollar meal I payed for😡 frappe was good tho
  • GF
    Gina Ford
    Sep 21, 2025
    2.0
    Great employees on drive through . Food was cold and inedible.
  • JK
    Johnathan Kane
    Aug 25, 2025
    1.0
    Never in my life have I felt the need to write a review, but this McDonald’s pushed me to it. I ordered a medium fry and waited way too long. When I finally went up to the counter to ask where my food was, the guy up front (turns out he’s the manager, Tom) basically told me I already got my fries and acted like I was lying. He straight-up called me a liar to my face instead of fixing the issue. This isn’t the first time I’ve noticed problems here either. The place is poorly run, and this manager, Tom, has a habit of talking down to his own employees in a rude and disrespectful way. It’s unacceptable and unprofessional. Honestly, I feel bad for the workers who have to deal with him.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Providence, KY?

McDonald's in Providence, KY is open 24 hours a day, 7 days a week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM.