Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
647 reviews
5 stars
199
4 stars
131
3 stars
129
2 stars
73
1 star
115
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold, hard, or incorrect food orders, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, frequent order mistakes, and rude staff interactions.
Staff Performance
While some customers praised friendly and helpful staff, others noted unprofessional behavior from management.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some praising it while others reported unsanitary conditions.
Drive-Thru Experience
Customers frequently mentioned problems with the drive-thru, including being asked to pull forward and long wait times.
- MYMoneybag YoNov 2, 20251.0Not open 430 am not a soul in site. Online business hours confirmed 9 weeks ago that it is open 24hrs.. want refund on gas and time.
- J4JESTER 4191Oct 2, 20252.0Not a fan of this location
- MMMary millsSep 29, 20253.0Went today and got a 2 sausage biscuits and a bacon biscuit all of them were hard as rocks couldn’t even eat the 15 dollar meal I payed for😡 frappe was good tho
- GFGina FordSep 21, 20252.0Great employees on drive through . Food was cold and inedible.
- JKJohnathan KaneAug 25, 20251.0Never in my life have I felt the need to write a review, but this McDonald’s pushed me to it. I ordered a medium fry and waited way too long. When I finally went up to the counter to ask where my food was, the guy up front (turns out he’s the manager, Tom) basically told me I already got my fries and acted like I was lying. He straight-up called me a liar to my face instead of fixing the issue. This isn’t the first time I’ve noticed problems here either. The place is poorly run, and this manager, Tom, has a habit of talking down to his own employees in a rude and disrespectful way. It’s unacceptable and unprofessional. Honestly, I feel bad for the workers who have to deal with him.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Providence, KY?
McDonald's in Providence, KY is open 24 hours a day, 7 days a week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM.
Is there a drive-thru option available at this McDonald's?
Yes, the drive-thru is open 24/7 every day of the week.
What forms of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place an order online or via mobile app for this McDonald's?
Yes, you can order online through their delivery website or use the McDonald's app available on both iOS and Android platforms.
What pickup and delivery services does this McDonald's provide?
This location offers curbside pickup as part of its pickup and delivery services.
Are there other dining options nearby McDonald's in Providence?
Yes, nearby dining options include Hunt Brothers Pizza, La Casa Mexican Restaurant, Conquistadors Mexican Restaurant and Bar, Sam's Una Pizza, and Subway sandwich shop.
What nearby grocery and convenience stores can customers visit around McDonald's?
Nearby grocery and convenience stores include Sureway Number 84 Grocery Store, CVS Pharmacy, E Z Shop gas station and convenience store, Family Dollar, and Dollar General.
Are there any community services or places of worship close to McDonald's?
Yes, nearby community and religious places include Gum Grove General Baptist Church, Providence Community Food Bank, VFW Post 5484, Providence Country Club, Providence Church of Christ, and Church of Christ.
Does McDonald's Providence offer rewards or special promotions?
Yes, customers can earn points for free food through MyMcDonald's Rewards, which is detailed on the McDonald's official website.