Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
604 reviews
5 stars
184
4 stars
109
3 stars
99
2 stars
64
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported rude or unprofessional behavior.
Food Quality
Frequent complaints about food being cold, poorly prepared, or incorrect orders, with some customers noting occasional good experiences.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and food preparation areas.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.
Management Issues
Several reviews pointed to poor management and staffing problems, affecting service speed and overall experience.
- MWMorgan WebbDec 26, 20255.0The William guy at the drive thru had 10/10 customer service
- SSSydDec 18, 20251.0Do not use mobile ordering at this location at night. I arrived 45 mins before closing with a pre-paid order, and the staff simply refused to make it, claiming they were effectively closed. Unprofessional service and a total waste of time. Still waiting on a refund.
- OPOscar PerezDec 14, 20251.0Customer service was bad,my food came out wet with grease.And you can't sit anywhere without there being crumbs and forbidden stains.
- TSThe Biggest SquirrelDec 2, 20255.0Best MCD I've been to in a long time! Food was amazing!
- DDDaveSep 12, 20251.0THE WORST McDonald's I've ever been to. DO NOT GO HERE! Ive tried this location 3 times with mobile orders. Every single item was disgusting and not made correctly. If you like a half cup of mayo or sauces on each item then you might like here. Everything sloppy, did not follow my mobile orders at all everytime.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5905 Timber Ridge Dr, Prospect, KY?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open daily from 6:00 AM to 10:00 PM.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 10:00 PM.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at McDonald's on Timber Ridge Dr?
Yes, curbside pickup along with delivery, same-day delivery, and no-contact delivery are available.
What app can I use to order from McDonald's at this location?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby fast food restaurants close to McDonald's on Timber Ridge Dr?
Yes, nearby fast food restaurants include another McDonald's, Subway, and Papa John's Pizza, providing you multiple dining options in the area.
Where can I find nearby services for pet grooming and car wash near McDonald's?
See Spot Grooming Prospect offers pet grooming services nearby, and Water Works Car Wash is available for automotive cleaning needs.
Are there convenient banking and pharmacy options near the McDonald's on Timber Ridge Dr?
Yes, Republic Bank, Stock Yards Bank & Trust, Fifth Third Bank, Walgreens pharmacy, and Kroger Liquor Store are conveniently located near the restaurant.