Brand Certified
McDonald's
3.2(606 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5905 Timber Ridge Dr, Prospect, KY
40059, United States
Certified by McDonald's • Mar 01, 2026
(502) 576-2667
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
606 reviews
5 stars
185
4 stars
109
3 stars
100
2 stars
64
1 star
148
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, improperly prepared, or not fresh, leading to disappointment.
Customer Service
While some reviews praised individual staff members for their politeness and efficiency, many others highlighted rude service and order mistakes.
Cleanliness
Numerous reviews mentioned unsanitary conditions, including dirty dining areas and food preparation spaces.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, both in drive-thru and mobile orders.
Management Issues
Several reviews indicated poor management practices, including staff shortages and disorganization, contributing to a negative experience.
- LTLori TownsendFeb 15, 20261.0The food is never fresh, it’s so disappointing.
- DHD HJan 22, 20265.0Just picked up some food for my daughter. William was at the service window again and he was his usual polite, quick professional self. Had to give some praise.
- MWMorgan WebbDec 26, 20255.0The William guy at the drive thru had 10/10 customer service
- SSSydDec 18, 20251.0Do not use mobile ordering at this location at night. I arrived 45 mins before closing with a pre-paid order, and the staff simply refused to make it, claiming they were effectively closed. Unprofessional service and a total waste of time. Still waiting on a refund.
- OPOscar PerezDec 14, 20251.0Customer service was bad,my food came out wet with grease.And you can't sit anywhere without there being crumbs and forbidden stains.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5905 Timber Ridge Dr, Prospect, KY?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open daily from 6:00 AM to 10:00 PM.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 10:00 PM.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at McDonald's on Timber Ridge Dr?
Yes, curbside pickup along with delivery, same-day delivery, and no-contact delivery are available.
What app can I use to order from McDonald's at this location?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby fast food restaurants close to McDonald's on Timber Ridge Dr?
Yes, nearby fast food restaurants include another McDonald's, Subway, and Papa John's Pizza, providing you multiple dining options in the area.
Where can I find nearby services for pet grooming and car wash near McDonald's?
See Spot Grooming Prospect offers pet grooming services nearby, and Water Works Car Wash is available for automotive cleaning needs.
Are there convenient banking and pharmacy options near the McDonald's on Timber Ridge Dr?
Yes, Republic Bank, Stock Yards Bank & Trust, Fifth Third Bank, Walgreens pharmacy, and Kroger Liquor Store are conveniently located near the restaurant.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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