Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with cold, poorly prepared, or incorrect food orders.
Service Issues
Frequent complaints about rude staff, slow service, and incorrect orders were noted.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and food preparation areas.
Management
Customers expressed concerns about poor management and staffing issues, leading to a decline in service quality.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency.
DD
Dave
Sep 12, 2025
1.0
THE WORST McDonald's I've ever been to. DO NOT GO HERE! Ive tried this location 3 times with mobile orders. Every single item was disgusting and not made correctly. If you like a half cup of mayo or sauces on each item then you might like here. Everything sloppy, did not follow my mobile orders at all everytime.
SM
Samuel Mendenhall
Sep 3, 2025
5.0
One of the better McDonald's. I typically wouldn't bother leaving a review for them, but I feel it's important to congratulate when credit is due. The food was hot, good, and service was great. Thank you to all the staff here!
JC
Joseph Campbell
Aug 23, 2025
1.0
I've stated to pay closer attention my charges for orders.Every time over the past year at least, what they are charging does not match the menu price.Example on 8/20/25 the menu price was 8.19 + 6% tax =8.69.At the drive window the tried to charge me 9.71 I asked why the difference she tried to tell me taxes.I explained to that she was incorrect buy she would'nt budge.I will be filing a complaint with Ky Attorney General
LS
LLANERO SOLITARIO
Aug 3, 2025
5.0
Un buen servicio, buen café
JE
Jim E
Aug 1, 2025
3.0
Typical fast food here nothing special not as good as it use to be seems the quality of food has went down hill over the years
What are the regular operating hours for McDonald's at 5905 Timber Ridge Dr, Prospect, KY?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open daily from 6:00 AM to 10:00 PM.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 10:00 PM.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at McDonald's on Timber Ridge Dr?
Yes, curbside pickup along with delivery, same-day delivery, and no-contact delivery are available.
What app can I use to order from McDonald's at this location?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby fast food restaurants close to McDonald's on Timber Ridge Dr?
Yes, nearby fast food restaurants include another McDonald's, Subway, and Papa John's Pizza, providing you multiple dining options in the area.
Where can I find nearby services for pet grooming and car wash near McDonald's?
See Spot Grooming Prospect offers pet grooming services nearby, and Water Works Car Wash is available for automotive cleaning needs.
Are there convenient banking and pharmacy options near the McDonald's on Timber Ridge Dr?
Yes, Republic Bank, Stock Yards Bank & Trust, Fifth Third Bank, Walgreens pharmacy, and Kroger Liquor Store are conveniently located near the restaurant.