McDonald's

3.2
599 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5905 Timber Ridge Dr, Prospect, KY
40059, United States

Hours

Reviews

3.2
599 reviews
5 stars
181
4 stars
109
3 stars
99
2 stars
64
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, poorly prepared, or incorrect food orders.

Service Issues

Frequent complaints about rude staff, slow service, and incorrect orders were noted.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and food preparation areas.

Management

Customers expressed concerns about poor management and staffing issues, leading to a decline in service quality.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency.
  • DD
    Dave
    Sep 12, 2025
    1.0
    THE WORST McDonald's I've ever been to. DO NOT GO HERE! Ive tried this location 3 times with mobile orders. Every single item was disgusting and not made correctly. If you like a half cup of mayo or sauces on each item then you might like here. Everything sloppy, did not follow my mobile orders at all everytime.
  • SM
    Samuel Mendenhall
    Sep 3, 2025
    5.0
    One of the better McDonald's. I typically wouldn't bother leaving a review for them, but I feel it's important to congratulate when credit is due. The food was hot, good, and service was great. Thank you to all the staff here!
  • JC
    Joseph Campbell
    Aug 23, 2025
    1.0
    I've stated to pay closer attention my charges for orders.Every time over the past year at least, what they are charging does not match the menu price.Example on 8/20/25 the menu price was 8.19 + 6% tax =8.69.At the drive window the tried to charge me 9.71 I asked why the difference she tried to tell me taxes.I explained to that she was incorrect buy she would'nt budge.I will be filing a complaint with Ky Attorney General
  • LS
    LLANERO SOLITARIO
    Aug 3, 2025
    5.0
    Un buen servicio, buen café
  • JE
    Jim E
    Aug 1, 2025
    3.0
    Typical fast food here nothing special not as good as it use to be seems the quality of food has went down hill over the years

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5905 Timber Ridge Dr, Prospect, KY?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open daily from 6:00 AM to 10:00 PM.