McDonald's

3.4
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
205 Highway 62 West, Princeton, KY
42445, United States

Hours

Reviews

3.4
1,109 reviews
5 stars
377
4 stars
213
3 stars
228
2 stars
91
1 star
200

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in the drive-thru and when ordering in-store.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, including cold fries and improperly made burgers.

Service Speed

Customers consistently noted long wait times for food, especially during busy hours, with some reporting waits of over 20 minutes.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, with trash bins overflowing and dirty tables.

Staff Attitude

While some customers praised friendly staff, many others reported rude service and inattentiveness from employees.
  • AB
    Amanda Barnes
    3 days ago
    1.0
    Literally the worst McDonald's. We have had several bad experiences but I'll use tonight as an example. After Christmas shopping I ordered my two toddlers happy meals on the app. We pulled up gave our code. They had 1 car pulled ahead of us, they pulled us to spot 1 and then about 10 minutes later pulled another car up beside us. Maybe 2 minutes later that car got their food, a couple of minutes later the first car got their food. 20 minutes, 20 minutes we sat waiting on two 6 of kid meals. Finally my teenage daughter went in because I have a broken foot and got their food but just like other times we've had issues, they acted like it was an inconvenience. I'm fine with waiting, I get it, we all work in food, but 20 minutes for 12 nuggets and 2 small fries? Come on.
  • TK
    T Koedel
    Nov 14, 2025
    3.0
    Went through the drive thru and had to park in front and wait for a quarter pounder and fries. Apparently the fries were waiting too, as they were room temp. Sad...
  • AG
    Alexis Goodman
    Nov 4, 2025
    1.0
    Actually, the worst McDonald’s I have ever been to… They constantly get the food wrong. They only half fill fries and they have the WORST attitude. They gave me the wrong order (my order was 2 plain double cheeseburger large fry no salt) they handed me a bag and said “they’re just Wrapped like mcdoubles, they’re not actually mcdoubles… They are double cheeseburgers” OK… I took his word for it but Lo & behold I get home and I find out that It’s two mcdoubles with everything and salted fries. So I call and the lady has an attitude over the phone. I had to ask for a solution instead of her, offering one. I bring the food back and re ordered my food and wait again For them to get the size wrong of the fries 🙃 i literally can’t win here and the girl behind the counter looked miserable. I know it’s not a fun job but at least freakin TRY
  • GG
    Goddess
    Oct 19, 2025
    1.0
    Your speaker greeted me but nobody helped me it says 24 hours its 417. Pointless
  • RS
    Robin Shearer
    Oct 6, 2025
    4.0
    No one was running the drive thru during supper time. Had to park and go in and pick up the order I made on the app.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-through hours at 205 Highway 62 West, Princeton, KY?

The drive-through at this McDonald's location is open 24 hours a day, every day of the week.

When is delivery available from McDonald's in Princeton, KY?

Delivery is available daily from 5:00 AM to 10:30 PM at this location.