Wendy's

3.9
377 reviews

About

Fast Food Restaurant
At Wendy’s in Prestonsburg, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Prestonsburg, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
748 N. Lake Drive, Prestonsburg, KY
41653, United States

Hours

Reviews

3.9
377 reviews
5 stars
167
4 stars
101
3 stars
57
2 stars
23
1 star
29

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Food Quality

Inconsistent food quality; issues with cold, stale, or burnt food reported.

Service Speed

Many customers noted slow service and long wait times.

Cleanliness

Reports of dirty tables and unsanitary conditions in the dining area.

Staff Attitude

Mixed reviews on staff friendliness; some praised while others reported rudeness.
  • HH
    Heather
    Oct 2, 2025
    2.0
    Food is never right. You wait forever Wendys (this location) was great when it first opened at the newer location.
  • JV
    Jennifer M (Vi)
    Sep 27, 2025
    1.0
    Ordered our meal to dine in and so help me Lord, everything was ice cold. It also took forever to place the order
  • JF
    Josh Friend
    Sep 4, 2025
    1.0
    Very slow. Took forever to get food. Under staff badly. Messed up food 3 times. But have been there another time and had a decent experience.
  • JE
    Johnathan Edwards
    Sep 1, 2025
    1.0
    Couldn't get something right if it was a turn.
  • TR
    Tracy Robinson
    Sep 1, 2025
    1.0
    I'm an Uber driver for one their address is not where their location is and it needs to be updated This is downtown Pikeville Wendy's location I came in to pick up an order this lady was standing there her name is Kay and she was on her phone and she's supposed to be a manager you're not supposed to be on your phone while you're working and it's okay for them to do that while they are touching my customers food no I do not agree with that and I will not tolerate it

Frequently Asked Questions About Wendy's

Is #804 Prestonsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.