Wendy's

3.9
382 reviews

About

Fast Food RestaurantWendy's
At Wendy’s in Prestonsburg, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Prestonsburg, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
748 N. Lake Drive, Prestonsburg, KY
41653, United States

Hours

Reviews

3.9
382 reviews
5 stars
168
4 stars
102
3 stars
59
2 stars
23
1 star
30

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

There were numerous complaints about cold, stale, or poorly prepared food, although some praised the taste when it was fresh.

Service Speed

Customers frequently mentioned slow service and long wait times, often attributing it to being understaffed.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area, including dirty tables and floors.

Staff Behavior

While some customers praised friendly staff, others reported rude behavior and lack of attentiveness.
  • FF
    Faith F
    Dec 14, 2025
    1.0
    Thanks for the literal see through burger. Guess i’ll go to Arby’s next time since they “have the meats” 😂😂 i’ll be getting my refund
  • HH
    Heather
    Oct 2, 2025
    2.0
    Food is never right. You wait forever Wendys (this location) was great when it first opened at the newer location.
  • JV
    Jennifer M (Vi)
    Sep 27, 2025
    1.0
    Ordered our meal to dine in and so help me Lord, everything was ice cold. It also took forever to place the order
  • JF
    Josh Friend
    Sep 4, 2025
    1.0
    Very slow. Took forever to get food. Under staff badly. Messed up food 3 times. But have been there another time and had a decent experience.
  • TR
    Tracy Robinson
    Sep 1, 2025
    1.0
    I'm an Uber driver for one their address is not where their location is and it needs to be updated This is downtown Pikeville Wendy's location I came in to pick up an order this lady was standing there her name is Kay and she was on her phone and she's supposed to be a manager you're not supposed to be on your phone while you're working and it's okay for them to do that while they are touching my customers food no I do not agree with that and I will not tolerate it

Frequently Asked Questions About Wendy's

Is #804 Prestonsburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Prestonsburg, KY?

The drive-through at Wendy's in Prestonsburg is open daily from 6:30 AM to 1:00 AM.