Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.3
318 reviews
5 stars
178
4 stars
84
3 stars
30
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but some reported issues with flavor and freshness.
Service Issues
Multiple reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted cleanliness issues in the restaurant and outdoor areas.
Pricing Concerns
Many customers felt that prices were high for the quality and quantity of food received.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and good experiences, indicating a mix of satisfaction.
- BWBobo tammie WhittOct 8, 20255.0Food was delicious and awesome service as well
- CSChristina StamperSep 18, 20251.0The place was dirty and employees were unfriendly. Windows were filthy.
- GTGreg TisdaleJul 1, 20253.0Very poor personalities and messed up the order as usual.
- KJKyle JohnsonJun 22, 20251.0Hair in my breakfast but got refunded for the hairy food. Staff was nice
- DMDeanna MooreJun 1, 20251.0This place is a joke. Come in and order have to wait over half an hour. People that work here have family Come in and just give them food.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Prestonsburg, KY?
Dairy Queen Grill & Chill is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on Thanksgiving Day and Christmas Day.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburger®, chicken strip baskets, shakes and malts, and also offer ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, they serve breakfast.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, and free Wi-Fi.
Can I place an order online or through an app for Dairy Queen Grill & Chill?
Yes, you can place orders online through their order URL and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill have drive-thru services?
Yes, they offer drive-thru services for convenient ordering.
How can I contact Dairy Queen Grill & Chill in Prestonsburg?
You can contact them by phone at +1 606-886-8602.
What nearby places could I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby, you can visit Speedy's Dairy Bar for breakfast or burgers, The Bridge - Prestonsburg music venue for entertainment, and the Prestonsburg Church of God or First Presbyterian Church for religious services.
Are there other fast food or burger options near Dairy Queen Grill & Chill?
Yes, nearby fast food and burger options include McDonald's and Hardee's, both located close to Dairy Queen.
If my car needs repair while visiting, are there automotive services near Dairy Queen Grill & Chill?
Yes, Heavy's Auto Repair and Advance Auto Parts are nearby for automotive repair and parts needs.