Dairy Queen Grill & Chill

4.3
320 reviews
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Business Details

1059 N Lake Dr, Prestonsburg, KY
41653-1287, United States
(606) 886-8602
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1059 N Lake Dr, Prestonsburg, KY
41653-1287, United States

Hours

Reviews

4.3
320 reviews
5 stars
179
4 stars
84
3 stars
31
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the ice cream and burgers, but some reported issues with flavor and freshness.

Service Issues

Multiple reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Pricing Concerns

Many customers felt that prices were high for the quality and quantity of food received.

Positive Experiences

Despite the negatives, some customers had positive experiences with friendly staff and good service.
  • EB
    Ernest Blevins
    Nov 26, 2025
    5.0
    great food friendly service great place for a meal
  • BW
    Bobo tammie Whitt
    Oct 8, 2025
    5.0
    Food was delicious and awesome service as well
  • CS
    Christina Stamper
    Sep 18, 2025
    1.0
    The place was dirty and employees were unfriendly. Windows were filthy.
  • HC
    Heather Coleman
    Dec 24, 2022
    5.0
    Friendly staff. Accurate order. Food was served hot.
  • LB
    Larry Boggs
    May 1, 2019
    3.0
    Not to bad, a little slow but food was fresh!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Prestonsburg, KY?

Dairy Queen Grill & Chill is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on Thanksgiving Day and Christmas Day.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, Blizzard® Treats, Grillburger®, chicken strip baskets, shakes and malts, and also offer ice cream cakes through DQCakes.com.