Wendy's

4.0
579 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
238 S Mayo Trail, Pikeville, KY
41501, United States

Hours

Reviews

4.0
579 reviews
5 stars
274
4 stars
157
3 stars
78
2 stars
22
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, leading to dissatisfaction with the service.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared food.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior and poor service overall.
  • DT
    Deanne Tackett
    2 days ago
    4.0
    The day started terrible. We couldn't make up our minds where we wanted to eat and saw this Wendy's sign from the highway. It was raining and just crappy. We decided to eat in, as soon as we walked in this twinkle eyed mature lady was placing items in a bag. We waited patiently she said how can I help you? My husband said you seemed busy so we can wait a minute. She says, we're always busy here at Wendy's but we will always make time for you. (Commercial moment) Needless to say, this twinkle eyed mature lady made our day with her great customer service, friendly attitude as well as going above and beyond to make our day so much better. Gretta deserves a raise or bonus. She's a keeper in this line of work. Food was delicious and the atmosphere was even better with Ms. Gretta.
  • RF
    Ryan Flaugher
    Jan 4, 2026
    1.0
    Wendys as a company has gone so far down hill and still this location was worse. My top bun was hard enough to knock on my bedside table at the hotel. I ate my JBC without it. My drink was terrible but I guess the fries were ok. The staff I interacted with were great. I got to meet a drive thru worker on her last day before retirement and she was an absolute joy. She's gone now though and everything else was terrible. Stay away if you have any choice at all
  • KM
    Karen McWhorter
    Dec 17, 2025
    1.0
    I’ll order two salads. I ordered one with extra blue cheese. There was no blue cheese. I ordered ranch dressing. There was no ranch dressing. Very dissatisfied with the order.
  • AC
    Austin Cyrus
    Nov 7, 2025
    5.0
    Good place to eat
  • TJ
    tom jones
    Oct 6, 2025
    3.0
    I don't eat at Wendy's much anymore and this reminded me why. I think this location and staff are great. I saw a manager actively engaging and people working quickly to verify and produce food. But it all sucked.

Frequently Asked Questions About Wendy's

Is #805 Pikeville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are Wendy's drive-through hours at the Pikeville location?

The drive-through is open from 6:30 AM to 1:00 AM every day of the week at the Pikeville Wendy's.