Brand Certified
McDonald's
3.6(779 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
190 Cassady Blvd, Pikeville, KY
41501, United States
Certified by McDonald's • Feb 22, 2026
(606) 432-8848
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
779 reviews
5 stars
284
4 stars
184
3 stars
141
2 stars
45
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and restrooms, with dirty tables and floors.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or incorrect items.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others noted rudeness and lack of attention.
- JPJefferson Thacker (Perram)Jan 2, 20263.0Your average McDonalds but often not very clean dining area.
- TGTracy GwinDec 25, 20251.0wrong order. no ketchup. if you dont want to work on christmas, dont work food service.
- Mmicrowave -Dec 5, 20251.0They will consistently mess up you're mobile orders here i get its McDonalds so who cares but 9/10 they will mess up something
- TOTyler OdomNov 29, 20251.0It’s wild that there’s no one in dining room and barely any cars in drive through and we waited bout 30 mins for three sausage biscuits and a bagel. Don’t eat inside unless you have time to kill and like lukewarm food. Go downtown or to Coalrun for McDonald’s.
- JRJames Sweeney (Rerun)Nov 24, 20255.0Fresh food good service
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website