Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
772 reviews
5 stars
281
4 stars
185
3 stars
139
2 stars
45
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, especially in the drive-thru, and issues with order accuracy.
Speed of Service
Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Customer Experience
While some customers had positive interactions with friendly staff, many others reported negative experiences that affected their willingness to return.
- MCMatt CrumNov 2, 20252.0Man in the drive thru was rude. Food was made wrong, manager said I ordered it wrong, I uses the app I can show you. Sat for 10 minutes at the second window because they forgot about me.
- SYSamantha YoungAug 24, 20254.0Sometimes you just get some rude people there usually in the drive thru… I understand your getting tired and all that and you’ve had other customers that were probably rude or hateful but you never treat the next person like they did you…. Don’t take it personal
- DDDennis DeelAug 16, 20251.0You never get your order right and its never like advertising
- SMSam “Sambag98” MayAug 10, 20251.0Terrible worst experience I’ve ever had they forgot my orange Fanta twice and did nothing about it!!!!!!!!!! I will never eat at this restaurant again. Thank you and god bless.
- AAAriJul 28, 20251.0the absolute slowest McDonald’s and the workers aren’t very friendly
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 190 Cassady Blvd, Pikeville, KY?
McDonald's is open daily from 4:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 1:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:00 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.
Is delivery available at this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM via their delivery service.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store through these links: https://apps.apple.com/us/app/mcdonalds/id922103212 and https://play.google.com/store/apps/details?id=com.mcdonalds.app.
What nearby places can I visit before or after dining at McDonald's on Cassady Blvd?
Nearby you can visit Starbucks for coffee, Applebee's Grill + Bar for American cuisine, or GameStop for entertainment and games.
Are there other fast food options near this McDonald's location?
Yes, near this McDonald's you will find Arby's and another McDonald's location, as well as Steak 'n Shake for additional fast food choices.
What nearby services are available if I need to stop for vehicle maintenance or shipping?
Close to McDonald's, you can find Hatfield & McCoy Car Wash for automotive care and UPS Alliance Shipping Partner for vehicle shipping needs.
How can I find this McDonald's if I'm using public transit or visiting other local businesses?
McDonald's is located at 190 Cassady Blvd, Pikeville, KY 41501. It's near businesses like Biscuit's Lingerie and the USPS post office, making it easy to locate while visiting the area.