Mixed reviews on food quality, with some customers enjoying the treats while others reported cold or poorly prepared meals.
Service Speed
Service speed is inconsistent; some customers experienced quick service while others faced long waits.
Staff Friendliness
Staff friendliness received positive remarks, with many customers appreciating the helpful and cheerful service.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications.
Cleanliness
The restaurant is generally reported as clean, contributing positively to the dining experience.
DK
David King
4 days ago
1.0
Had go in 3 time to get my order right an I still got a refund on my sandwich cause the 3 timei had to go in got a hair in my burger an I got a pregnant wife an she the one who found it so I just went somewhere else to get her food
PC
Patricia Collier
Aug 19, 2025
5.0
Love this DQ we eat here all the time food is always delicious and the workers are wonderful
SC
Sara Craft
Jul 2, 2025
1.0
They put my eggs on top of my biscuits and gravy and the food was cold
VK
Vince K
Jun 1, 2025
5.0
This location is leaps and bounds better than the other location.
What are the daily opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 06:00 to 22:00 Monday through Saturday, and from 07:00 to 21:00 on Sundays.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill offer any services for families with children?
Yes, the location is family-friendly, offers booster seats, high chairs, and is welcoming to children.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location has outdoor seating available.
Can customers use drive-thru service at Dairy Queen Grill & Chill?
Yes, there is a drive-thru service available at this Dairy Queen location.
Does Dairy Queen Grill & Chill provide WiFi for customers?
Yes, free WiFi is available for customers at this location.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/44187/.
What nearby restaurants are close to Dairy Queen Grill & Chill?
Nearby restaurants include Dairy Cheer, Taco Bell, El Picante, and Windmill Family Restaurant, which offer diverse meal options you might want to explore before or after visiting Dairy Queen.
What nearby stores and services are convenient when visiting Dairy Queen Grill & Chill?
Nearby stores and services include Pikeville Ace Hardware, JCPenney department store, Rite Aid pharmacy, and Citizens National Bank, providing options for shopping, banking, and errands during your visit.