Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.1
357 reviews
5 stars
200
4 stars
78
3 stars
27
2 stars
16
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude behavior from management and employees.
Food Quality
The food received mixed reviews; some customers enjoyed the burgers and ice cream, while others complained about incorrect orders and food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including sticky floors and unsanitary bathrooms.
Wait Times
Customers frequently noted long wait times, especially during busy hours, leading to frustration.
Pricing
Many customers felt that prices were too high for the quality and service received.
- JMJody M.4 days ago4.0Good food . Good service. Good location.
- VBVirginia BlackburnJan 1, 20261.0Ordered a cake to be picked up and it as never made.
- BBBrayden BurchettSep 12, 20251.0I ordered a royal fudge brownie blizzard with Oreos in it and when I got it there were no Oreos in the blizzard and when I received it … it was melted so it was melting in my truck before I even got to eat it and now I have a bunch of stains in the cloth of my seats that have to clean but the service wasn’t too bad so that was a plus
- ECelizabeth chaneyAug 28, 20251.0Worst place to go to at night time the most rudest manager I've ever seen and one of the worst employees I have ever seen they are very rude I ordered the number nine and they tell me it's just a hamburger you don't get the whole combo that is just a hamburger as for my money back the manager gets mad throws my food on the floor and then throws it back into my vehicle with the receipt and will not give me my money back for their mess up wanted to slam their windows because they got mad about something that they did I recommend you people not to go there and to beat it out then they call the cops on us for what cuz we wanted our money back it was really uncalled for those two should absolutely lose their job I will be making a phone call to the store manager first thing in the morning and I will be calling corporate to let them know how their workers treat people
- SFSherman FletcherJul 10, 20224.0Not much to say really. Late at night I guess employees get tired and cranky. But the food was ok.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Pikeville, KY?
Dairy Queen Grill & Chill is open Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill located in Pikeville wheelchair accessible?
Yes, the Dairy Queen Grill & Chill in Pikeville is wheelchair accessible and offers amenities such as booster seats and high chairs for families.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, this Dairy Queen location offers both drive-thru service and seating inside for customers to enjoy their meals comfortably.
Does Dairy Queen Grill & Chill serve breakfast items?
Yes, they serve breakfast items in addition to their classic burgers, fries, soft-serve ice cream, and signature shakes.
Are there any special ice cream treats or signature items Dairy Queen is known for at this location?
Yes, some special items include Blizzard® Treats, Grillburgers®, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Can I order online or via an app for pickup at Dairy Queen Grill & Chill Pikeville?
Yes, you can order online for pickup through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
What are some nearby food options around Dairy Queen Grill & Chill in Pikeville?
Nearby restaurants include El Poncho for Mexican cuisine, Captain D's for seafood, Heavenly Donuts for breakfast and donuts, Papa John's Pizza for pizza, Taco Bell for Mexican fast food, Pizza Hut, and Biggen's B B Q for barbecue.
Are there nearby stores or grocery options near Dairy Queen Grill & Chill?
Yes, nearby stores include Save-A-Lot, an international grocery and discount store, and Family Dollar for discount and grocery shopping.
What nearby services and facilities can customers visit before or after dining at Dairy Queen Grill & Chill?
Nearby services include the Kentucky Blood Center for donations, H & R Block for tax and financial services, First Financial Credit for loans and investing, and AeroCare Home Medical Supply for medical retail needs.
Are there any local attractions or accommodations near Dairy Queen Grill & Chill in Pikeville?
Yes, the Holiday Inn Express and Suites Pikeville hotel is nearby, making it convenient for travelers to stay and visit Dairy Queen during their stay.