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Business Details
About
Ice Cream ShopFrozen Yogurt ShopClothing Store
Selling officially licensed University of Pikeville (UPike) clothing and accessories, Velvet Hand-Dipped Ice Cream, made to order Acai Bowls, & More. Please follow us on Facebook. Business hours may vary to accommodate special events for UPike or in the downtown area. Please check our Facebook page for additional dates and times.
Location
Hours
MondayClosed
Tuesday12:00 PM - 8:00 PM
Wednesday12:00 PM - 8:00 PM
Thursday12:00 PM - 8:00 PM
Friday12:00 PM - 8:00 PM
Saturday12:00 PM - 8:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.