McDonald's

3.7
3808 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
487 Pendleton Rd, Pendleton, KY
40055, United States

Hours

Reviews

3.7
3,808 reviews
5 stars
1,492
4 stars
885
3 stars
722
2 stars
265
1 star
444

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced slow service, particularly during busy times, with long wait times reported.

Food Quality

Several reviews mentioned food being cold, poorly prepared, or not meeting expectations.

Customer Service

Mixed feedback on staff behavior, with some praising helpfulness while others reported rudeness and unprofessionalism.

Cleanliness

Some customers noted cleanliness issues, particularly in bathrooms and dining areas.
  • JL
    Jeremy Lander
    1 day ago
    4.0
    It was mcdonald's, it was quick and easy. Not exactly cheap but it was food. It's McDonald's what do you expect?
  • MG
    mjmakinggainz gainz
    Dec 27, 2025
    1.0
    The whole staff is completely slow whoever put my McChicken together literally just threw it in the bag because the lettuce was everywhere and there was mayonnaise all over my bag. My fries We’re half hot and half cold the staff on December 27 night shift we’re doing a horrible job
  • CW
    Chris Wheeler
    Dec 21, 2025
    4.0
    My special order burger was incorrect. When I went back because it was wrong, the manager was very rude and didn't believe me, even though I had the wrong burger and my receipt! The orders here are constantly wrong. Employees need some training on making sure the orders are correct, and training on how to politely correct a situation when it arises.
  • CS
    Carrie Kaylee Spigelmyre
    Dec 19, 2025
    5.0
    Food and prices were amazing but customer service was disconnected... traveling as much as we do we always look forward to a local personal conversation... you will enjoy every part of this reasturant... for quick stops
  • BC
    babe in christ
    Dec 17, 2025
    3.0
    Since prices have sky rocketed I been watching and the burgers are like the old commercial "where's the beef" holes in them now as well extremely thin for this place to be world wide .. and those that believe they aren't eating beef fat well I'm sorry to bust the bubble but the fries are soaked in beef fat vats before it's packed from the company that makes them fries that's why they so good.. with meat allergies that can kill you it's very important to know you can't eat them fries ..

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 487 Pendleton Rd, Pendleton, KY?

McDonald's at 487 Pendleton Rd is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's location offer delivery service?

Yes, McDonald's at 487 Pendleton Rd offers delivery service 24/7, available every day of the week.