Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Numerous reviews highlighted concerns about food being cold, dry, or poorly prepared, especially after ownership changes.
Service Experience
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and slow service.
Cleanliness
While some customers noted clean facilities, others mentioned sticky tables and unsanitary conditions.
Drive-Thru Efficiency
The drive-thru service was often criticized for long wait times and the need to pull forward for orders.
DA
Debra Allen
Nov 6, 2025
1.0
I was in the truck stop and didn't eat here. No yucky fast food for me!!
GS
Gail Sanchez
Nov 4, 2025
4.0
The food was not hot, and the employee seemed tired and frustrated.
TG
Terrance Garcia
Oct 28, 2025
1.0
They didn't give me my monopoly stickers and they messed up my burger. When I went to get it fixed I was greeted with "Whats Up?" In a rude tone. I won't make the mistake of stopping here again
NM
N M
Oct 26, 2025
1.0
My small complaint is how they haven’t had the monopoly stickers on anything but promote it . My BIG complaint is the food hasn’t been good at any location since changing ownership. My food is ALWAYS dry and cooked hours before hand even though they will make you pull up and wait 15 minutes for old food. So tired of spending so much money for crap food. I guess that’s on me eating out and not cooking at home but you’d think they’d want return customers.
LR
Loreena Rosell
Oct 18, 2025
1.0
I ordered a small Carmel frappe with a shot of espresso. When I received it , it had no espresso. You can taste and smell espresso and it had none . So I walked back in and after standing there for 3 minutes I finally caught there attention..I told them no espresso and she's looking at the cup for a sticker thats wasn't put on .. she takes it to the side and I hear another girl say its been added..she comes back and tells me it has and I told her there is no coffee taste at all .. she says well it will probably taste the same .. so she takes it and I hear the girl in the back say it will taste the same .. they bring it out and slams it on the counter and walks away ..and sure enough no espresso again..I paid for espresso and I had none . So I asked for a manager who was just as rude and tried arguing saying its going to taste the same and I know when espresso is added she says as she walks away .. they say the same thing once they are to the back.. it will taste the same.. and it did because they added No Espresso.. so I'll be calling the number to complain about the unprofessional staff.
What are the opening hours of McDonald's at 487 Pendleton Rd, Pendleton, KY?
McDonald's at 487 Pendleton Rd is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's location offer delivery service?
Yes, McDonald's at 487 Pendleton Rd offers delivery service 24/7, available every day of the week.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at Pendleton Rd has a drive-thru open 24 hours daily, Monday to Sunday.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at Pendleton Rd offer WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What other food places are near McDonald's at 487 Pendleton Rd?
Nearby food options include Cinnabon and Subway, perfect for those wanting to try something different before or after visiting McDonald's.
Are there any convenient fueling stations near McDonald's?
Yes, nearby gas and convenience stations include Pilot Fueling Center Pendleton KY I 71 Exit 28, Pilot Travel Center, and Valero, useful for refueling before or after your meal.
Where can drivers find truck services near McDonald's?
Nearby truck-related services include CAT Scale, Speedco Truck Lube and Tires, and Southern Tire Mart at Pilot, which provide scales, repairs, and tire services.
What rewards or loyalty programs are available at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards program available on their website.