Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced slow service, particularly during busy times, with long wait times reported.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or not meeting expectations.
Customer Service
Mixed feedback on staff behavior, with some praising helpfulness while others reported rudeness and unprofessionalism.
Cleanliness
Some customers noted cleanliness issues, particularly in bathrooms and dining areas.
JL
Jeremy Lander
1 day ago
4.0
It was mcdonald's, it was quick and easy. Not exactly cheap but it was food. It's McDonald's what do you expect?
MG
mjmakinggainz gainz
Dec 27, 2025
1.0
The whole staff is completely slow whoever put my McChicken together literally just threw it in the bag because the lettuce was everywhere and there was mayonnaise all over my bag. My fries We’re half hot and half cold the staff on December 27 night shift we’re doing a horrible job
CW
Chris Wheeler
Dec 21, 2025
4.0
My special order burger was incorrect. When I went back because it was wrong, the manager was very rude and didn't believe me, even though I had the wrong burger and my receipt!
The orders here are constantly wrong. Employees need some training on making sure the orders are correct, and training on how to politely correct a situation when it arises.
CS
Carrie Kaylee Spigelmyre
Dec 19, 2025
5.0
Food and prices were amazing but customer service was disconnected... traveling as much as we do we always look forward to a local personal conversation... you will enjoy every part of this reasturant... for quick stops
BC
babe in christ
Dec 17, 2025
3.0
Since prices have sky rocketed I been watching and the burgers are like the old commercial "where's the beef" holes in them now as well extremely thin for this place to be world wide .. and those that believe they aren't eating beef fat well I'm sorry to bust the bubble but the fries are soaked in beef fat vats before it's packed from the company that makes them fries that's why they so good.. with meat allergies that can kill you it's very important to know you can't eat them fries ..
What are the opening hours of McDonald's at 487 Pendleton Rd, Pendleton, KY?
McDonald's at 487 Pendleton Rd is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's location offer delivery service?
Yes, McDonald's at 487 Pendleton Rd offers delivery service 24/7, available every day of the week.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at Pendleton Rd has a drive-thru open 24 hours daily, Monday to Sunday.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at Pendleton Rd offer WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What other food places are near McDonald's at 487 Pendleton Rd?
Nearby food options include Cinnabon and Subway, perfect for those wanting to try something different before or after visiting McDonald's.
Are there any convenient fueling stations near McDonald's?
Yes, nearby gas and convenience stations include Pilot Fueling Center Pendleton KY I 71 Exit 28, Pilot Travel Center, and Valero, useful for refueling before or after your meal.
Where can drivers find truck services near McDonald's?
Nearby truck-related services include CAT Scale, Speedco Truck Lube and Tires, and Southern Tire Mart at Pilot, which provide scales, repairs, and tire services.
What rewards or loyalty programs are available at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards program available on their website.