Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poor attention to detail.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
While some reviews praised the food as fresh and good, others complained about cold, inedible, or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, with some describing the environment as filthy.
Service Speed
Customers experienced long wait times, particularly with mobile orders and during busy periods, leading to frustration.
DC
David Combs
Jan 2, 2026
5.0
Did an app order and my food was ready when I got there
SM
Sarah Meade
Dec 7, 2025
1.0
Went through the drive through for the new grinch meals, they said they were only offering the nugget version which was fine. But we get home and look at our order and they did not include the pickle seasoning in either order, which is the whole reason we got the meal. They didn’t say they were out either. Annoying to not get what you paid for
LB
Liberalist Bat
Dec 5, 2025
3.0
This McDonald's is great for fresh food. But they consistently forget to give you drinks. Probably 80% of the time I've had my drink missing. But everything else is correct and hot.
TW
The Stark In Winterfell
Nov 15, 2025
5.0
Honestly, all McDonald’s are the same however, this McDonald’s has some of the kindest people working the drive-through windows. This morning I was stressed and stopped to get a quick bite and two of the sweetest young gentlemen were working each window and it absolutely changed the trajectory of my day.
3F
3wektt Forlife67
Nov 7, 2025
1.0
This worker told me to be quiet I was whispering to then I asked for a cup and this worker gave me an attitude and I said please McDonalds you on the edge this time yall took to long with my food I hope I have a better experience next time