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Arby's

4.0
(403 reviews)
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Business Details

116 Matlack St, Paris, KY
40361, United States
(859) 987-8585
http://www.arbys.com/locations/us/ky/paris/116-matlack-st/store-7546
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
116 Matlack St, Paris, KY
40361, United States

Hours

Reviews

4.0
403 reviews
5 stars
192
4 stars
95
3 stars
64
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, incorrect orders, or not meeting expectations, particularly with fries and sandwiches.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Some customers noted that the dining area was clean, but others experienced issues with food quality that detracted from their overall experience.

Mixed Experiences

While some customers praised the food and service, others expressed disappointment, indicating inconsistency in performance.
  • AJ
    Albert Johnson Jr
    Jan 20, 2026
    3.0
    Food was cold and just wasn't good at all
  • EH
    emma hill
    Jan 18, 2026
    1.0
    Ordered online text said food was ready at 5:15 arrived at 5:20 food was recieved after waiting til right at 6:00
  • JB
    J.T Blankenship
    Jan 16, 2026
    1.0
    You call this a smokehouse bbq brisket sandwich? WOW. Didn’t even get my fries with the order either. What a disappointment.
  • BA
    Brandon Anglin
    Dec 16, 2025
    4.0
    Food was good but the large curly fry I got wouldn't have filled a small container.
  • JA
    Jeremiah Allyn
    Nov 20, 2025
    1.0
    I hadn't been to Arby's for years and decided to go there just for a Turkey Bacon Ranch Sandwich. Get home and low and behold not one piece of bacon on the sandwich, lol. I'll never return to this location, or any Arby's ever again. Thanks for ripping me off 😒
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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