McDonald's

3.7
755 reviews
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Business Details

305 North Mayo Trail, Paintsville, KY
41240, United States
(606) 789-6989
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
305 North Mayo Trail, Paintsville, KY
41240, United States

Hours

Reviews

3.7
755 reviews
5 stars
290
4 stars
185
3 stars
127
2 stars
74
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

There are mixed reviews on food quality, with some praising it while others noted cold or stale items.

Customer Service

Several reviews highlighted poor customer service, including rude staff and management.

Cleanliness

The location is generally noted for being clean, with some customers appreciating the environment.
  • BB
    Belinda Burke
    Nov 16, 2025
    5.0
    fastest mcdonalds there is. the grandkids always wanna grab something when I pick them up from school and even with that added business they keep ya moving and are accurate and friendly
  • JB
    Joshua Branham
    Nov 10, 2025
    1.0
    The store manager- Patty- Is extremely rude to her customers. I have personally witnessed this on more than one occasion. She also allows her management team to verbally abuse and berate the staff- as they get screamed at and blamed for long wait times during rush hour. The atmosphere here at this location is one to be ashamed of, both for the employees and customer service. Employees actually have so much anxiety due to the toxic atmosphere created by the management team that these associates actually cry before starting their shifts. I’m also extremely disappointed in the district manager as I tried to file a complaint but they never returned my call.
  • CH
    Chase Hobbs
    Nov 6, 2025
    1.0
    The staff are rude and inconsiderate.
  • JJ
    Juanita
    Oct 12, 2025
    3.0
    We all like McDonald's sometimes! Right? And they are cheap! I'm picky about what I order. But I'm a picky eater! If you're going in very hungry and want a burger that satisfies and fills you up, get the double quarter pounder with cheese! You can even tell them to dress it like a big Mac! They will! I also like their fish fillet sandwich. But they add too much tarter sauce to it, so just tell them light on the tarter sauce, and they are good about getting it right! 👍
  • JP
    Juanita Proctor
    Oct 12, 2025
    3.0
    We all like McDonald's sometimes! Right? And they are cheap! I'm picky about what I order. But I'm a picky eater! If you're going in very hungry and want a burger that satisfies and fills you up, get the double quarter pounder with cheese! You can even tell them to dress it like a big Mac! They will! I also like their fish fillet sandwich. But they add too much tarter sauce to it, so just tell them light on the tarter sauce, and they are good about getting it right! 👍
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Paintsville, KY?

McDonald's in Paintsville is open daily from 4:00 AM to 1:00 AM Monday through Saturday, and from 5:00 AM to midnight on Sundays.

When does the McDonald's drive-thru open and close?

The drive-thru at McDonald's opens at 4:00 AM and closes at 1:00 AM Monday through Saturday, and on Sunday it operates from 5:00 AM to midnight.