Mixed reviews on food quality, with some praising specific items like hot dogs and ice cream, while others reported overcooked or unsatisfactory meals.
Service Issues
Numerous complaints about slow service, incorrect orders, and rude staff, indicating a significant decline in customer service.
Cleanliness
Concerns raised about cleanliness, including reports of bugs and unsanitary conditions in the dining area.
Nostalgia vs. Decline
Many customers express nostalgia for the past quality of the establishment, contrasting it with current experiences of decline.
Unique Offerings
Some customers appreciate the unique menu items and local favorites, highlighting the special hot dog sauce and nostalgic atmosphere.
JS
Jason Stepp
Jan 5, 2026
5.0
Best onion rings around and the burgers and hot dogs are good too!
PW
Paul Wells
Jan 2, 2026
1.0
The food, service, and broke down ice cream equipment reflects the poor ownership and management now of a once thriving business that has fallen into decay. A once nostalgic place, it’s sad to see its decline over the recent years.
TS
Tiff Simbridge
Nov 19, 2025
5.0
I love their fries mushrooms and don't know of another place that has them. They're juicy and breaded. Great combo.
Does Dairy Queen in Paintsville provide outdoor seating and is it family-friendly?
Yes, Dairy Queen offers outdoor seating and is family-friendly, welcoming children and families.
Is there a way to get exclusive deals at Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals and mobile offers.
How can I contact Dairy Queen Paintsville?
You can contact Dairy Queen Paintsville by phone at +1 606-789-5400.
What nearby places can I visit along with Dairy Queen at 906 Broadway St?
Nearby you can visit The Paintsville DQ restaurant, TUX and TAILS bridal and pet services, and East Kentucky Building Supply store, making it easy to combine errands or enjoy multiple services in one trip.
Are there medical services close to Dairy Queen Paintsville?
Yes, nearby medical-related places include Anderson William R DMD (dentist), Nordin Eye Center (optometrist), Beltone Hearing Aid Center, and Three Rivers Psychiatric Associates—all within convenient reach from Dairy Queen.
Can I find beauty and hair salons near Dairy Queen at 906 Broadway St?
Yes, there are several beauty salons nearby such as Randy's Back Stage Hair, Unique Hair Connection, and Merle Norman Cosmetic Studio for your beauty and hair care needs.
What is a recommended plan for a family day involving Dairy Queen and nearby attractions?
You can start with a meal or treats at Dairy Queen, then visit nearby places like The Paintsville DQ for additional dining, or take children for a pet visit at Wizard of Pawz for pet grooming and boarding, combining food and family activities conveniently.