Customers reported inconsistent food quality, with some enjoying the hot dogs and onion rings, while others experienced overcooked or unsatisfactory meals.
Service Issues
Many reviews highlighted slow service, incorrect orders, and rude staff, indicating a decline in customer service standards.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and a run-down appearance of the establishment.
Nostalgia
Despite the negative feedback, some customers expressed fond memories and nostalgia for the location, appreciating its unique charm and history.
Ice Cream Problems
Frequent complaints about the ice cream machine being broken and melted desserts were noted, affecting customer satisfaction.
XF
xavier fairchild
2 days ago
1.0
We didn’t get what we wanted we asked for 2 onions and only got one
JS
Jason Stepp
Jan 5, 2026
5.0
Best onion rings around and the burgers and hot dogs are good too!
PW
Paul Wells
Jan 2, 2026
1.0
The food, service, and broke down ice cream equipment reflects the poor ownership and management now of a once thriving business that has fallen into decay. A once nostalgic place, it’s sad to see its decline over the recent years.
TS
Tiff Simbridge
Nov 19, 2025
5.0
I love their fries mushrooms and don't know of another place that has them. They're juicy and breaded. Great combo.
BW
Bernice Webb
Oct 29, 2025
5.0
The ice cream sundae was delicious. I loved everything about this place.
Does Dairy Queen in Paintsville provide outdoor seating and is it family-friendly?
Yes, Dairy Queen offers outdoor seating and is family-friendly, welcoming children and families.
Is there a way to get exclusive deals at Dairy Queen?
Yes, you can download the Dairy Queen app for exclusive deals and mobile offers.
How can I contact Dairy Queen Paintsville?
You can contact Dairy Queen Paintsville by phone at +1 606-789-5400.
What nearby places can I visit along with Dairy Queen at 906 Broadway St?
Nearby you can visit The Paintsville DQ restaurant, TUX and TAILS bridal and pet services, and East Kentucky Building Supply store, making it easy to combine errands or enjoy multiple services in one trip.
Are there medical services close to Dairy Queen Paintsville?
Yes, nearby medical-related places include Anderson William R DMD (dentist), Nordin Eye Center (optometrist), Beltone Hearing Aid Center, and Three Rivers Psychiatric Associates—all within convenient reach from Dairy Queen.
Can I find beauty and hair salons near Dairy Queen at 906 Broadway St?
Yes, there are several beauty salons nearby such as Randy's Back Stage Hair, Unique Hair Connection, and Merle Norman Cosmetic Studio for your beauty and hair care needs.
What is a recommended plan for a family day involving Dairy Queen and nearby attractions?
You can start with a meal or treats at Dairy Queen, then visit nearby places like The Paintsville DQ for additional dining, or take children for a pet visit at Wizard of Pawz for pet grooming and boarding, combining food and family activities conveniently.
Brand Certified Facts from Dairy Queen
This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: