Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and poor customer service.
Food Quality
Food quality varied significantly; some customers enjoyed hot and fresh meals while others received cold or overcooked items.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including sticky floors and flies in the restaurant.
Staff Attitude
While some staff were described as friendly and helpful, others were reported as rude and unprofessional.
Operational Problems
Customers experienced issues with the lobby being closed unexpectedly and poor management practices.
DM
Daniel Mollard
Nov 12, 2025
3.0
My dad wanted their new Tendys so i ordered ahead. Sat behind a truck for five or 8 minutes then checked in at speaker. Gave my drinks and pulled me up behind that truck. they and 2 others left before i got my food. Sat around 15 minutes after check-in for 2 combos. Our food was fresh so that was nice. My sandwich was wrong. They were not busy. What is the point of ordering ahead if i still have to wait so long for food that isn't even accurate?
SM
Samantha Mcbride
Oct 27, 2025
1.0
Was a very long wait actually 15 minutes an then they got my order wrong 2 different times.
TT
Thor7167
Oct 26, 2025
5.0
Very nice and helpful!
JS
James Shults
Oct 6, 2025
1.0
Went to Wendy's on Irving Cobb drive last night at 8pm and the lobby doors were locked and one of the team members came to the door and said they was closed and I needed to go through drive thru but I didn't have a car. They didn't have any signs saying that they were closed. I looked at the times of operation and the time said lobby closed at 10:00pm I don't know what is going on with the store but until it is taken care of I will not be coming back to the store for a while now. The team member that approached me at the door was very rude and disrespectful and needs to be retrained on proper customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Paducah, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Paducah, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 444-7080.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Paducah 1 Irvin Cobb Wendy’s serve breakfast?
Yes, this Wendy’s location in Paducah, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on weekdays?
The drive-thru at Wendy's is open from 6:30 AM to midnight Monday through Thursday, and until 1:00 AM on Friday.
Is the Wendy's at 3150 Irvin Cobb Dr, Paducah still open?
Yes, this Wendy's location is open and committed to serving quality food daily via dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Irvin Cobb Dr?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What are the dining options available at this Wendy's?
Wendy's offers dine-in, drive-thru, takeout, and delivery services at this location.
How can I contact the Wendy's on Irvin Cobb Dr for feedback or questions?
You can call the location directly at (270) 444-7080 or reach customer care through their website contact page or 888-624-8140.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen information is available online via their menu website, mobile app, and in-restaurant posters assisted by crew members.
What nearby restaurants can I visit along with Wendy's?
Near Wendy's, you can visit Burger King and Pizza Hut, which are fast-food restaurants located close by for more dining options.
What other services are close to Wendy's for convenience?
Nearby services include the United States Post Office for mail needs, AutoZone for automotive parts, and Dollar Tree for shopping convenience.
Are there any fitness or beauty services near Wendy's?
Yes, Snap Fitness gym and nail salons like Beautiful Nails and Queen Nail Spa are nearby, allowing you to combine your visit with fitness or beauty care.