Wendy's

3.7
843 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3150 Irvin Cobb Dr, Paducah, KY
42003, United States

Hours

Reviews

3.7
843 reviews
5 stars
338
4 stars
198
3 stars
132
2 stars
64
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service.

Food Quality

Food quality varied significantly; some customers enjoyed hot and fresh meals while others received cold or overcooked items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including sticky floors and flies in the restaurant.

Staff Attitude

While some staff were described as friendly and helpful, others were reported as rude and unprofessional.

Operational Problems

Customers experienced issues with the lobby being closed unexpectedly and poor management practices.
  • DM
    Daniel Mollard
    Nov 12, 2025
    3.0
    My dad wanted their new Tendys so i ordered ahead. Sat behind a truck for five or 8 minutes then checked in at speaker. Gave my drinks and pulled me up behind that truck. they and 2 others left before i got my food. Sat around 15 minutes after check-in for 2 combos. Our food was fresh so that was nice. My sandwich was wrong. They were not busy. What is the point of ordering ahead if i still have to wait so long for food that isn't even accurate?
  • SM
    Samantha Mcbride
    Oct 27, 2025
    1.0
    Was a very long wait actually 15 minutes an then they got my order wrong 2 different times.
  • TT
    Thor7167
    Oct 26, 2025
    5.0
    Very nice and helpful!
  • JS
    James Shults
    Oct 6, 2025
    1.0
    Went to Wendy's on Irving Cobb drive last night at 8pm and the lobby doors were locked and one of the team members came to the door and said they was closed and I needed to go through drive thru but I didn't have a car. They didn't have any signs saying that they were closed. I looked at the times of operation and the time said lobby closed at 10:00pm I don't know what is going on with the store but until it is taken care of I will not be coming back to the store for a while now. The team member that approached me at the door was very rude and disrespectful and needs to be retrained on proper customer service.
  • SN
    Shelley Newton
    Sep 15, 2025
    5.0
    Hot and fresh food.

Frequently Asked Questions About Wendy's

Is Paducah 1 Irvin Cobb Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.