Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
986 reviews
5 stars
392
4 stars
248
3 stars
148
2 stars
59
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during evening hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold fries, soggy burgers, and missing items from orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and good service experiences, particularly during breakfast hours.
Management Concerns
Multiple reviews indicated dissatisfaction with management, citing poor handling of customer complaints and overall management issues.
- AHAngela HaleDec 29, 20251.0So they immediately adk if you want to TRY the new chicken stripe. But you have to literally spend almost $6 for an order of 3 and you're not allowed to purchase just one. They'd rather lose that sale. Guess the $30 for Biggie Bags was all they needed from me. I gave atmosphere and service both a score of 1 star because we preplacedl the order. I spoke to 3 different DT attendants and the last guy literally mocked me when I politely said thank you that'll be all. 5 Biggie Bags and 5 of the 5 fries were no where near hot. They replaced after the girl with long black hair and striped jacket just rolled her eyes and i swear didnt stop talking to her coworkers one bit the whole time we were in drive thru which by the way from speaker to window to leave took 19 minutes. on a preplaced order after i asked for a drink carrier 3 different times. Who wants to travel 5 miles.home to.sit down and family eat and it be cold or luke warm at its best. This is why I stick to Southside Wendy's for sure. Always hot always friendly even right at closing time....oh@ and out of chilling after I stated we were missing it from the order. He did refund it. So by the end we went from a 3 star to 1.😒
- JAJohn AbbadangeloDec 28, 20251.0Place is dirty. They just mumble when you walk in. Miserable place.
- MLMichelle LambertDec 27, 20251.0Only people inside at this location at 700 pm. Drive through also not busy. Took 20 minutes to get order of one salad, tenders and fries. Salad half rotten. Took another 10 minutes to get tenders and fries. Person that took order entered wrong then just left behind the counter walking around. Another man never off his phone entire time finished. Entire time he was complaining about how they can’t hire and People don’t want to work??? Unreal
- FIFuller IndyDec 27, 20253.0Food was good and hot service was great they was super nice . Bathroom was clean that a plus.
- JMJ MannDec 23, 20254.0I stopped by this Wendy's on the way through town. The staff was friendly. The food was good. The drink machine was out of a few different flavors I would have liked to try. The bathroom was tidy, but the sink was a little explosive with the water and you had to be careful you didnt get a wet shirt while washing your hands.
Frequently Asked Questions About Wendy's
Is Paducah 2 Hinkleville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 5139 Hinkleville Road, Paducah?
The drive-through is open from 6:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Paducah 2 Hinkleville Wendy's serves breakfast, including combos, sandwiches, coffee, and sides available through the app or website.
Is Wendy's open for dine-in and takeout?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or the mobile app. They also have an app available on the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed online at Wendy's menu website or via their mobile app specific to your location.
How can I contact Wendy's at this location for feedback or questions?
You may call (270) 444-7622, use live chat or message via their Contact page, or fill out Wendy’s Customer Satisfaction Survey online.
Are there any nearby restaurants or places to visit near Wendy’s at 5139 Hinkleville Road?
Yes, nearby places include Logan’s Roadhouse, Chuck E. Cheese, Twisted Tenders, LongHorn Steakhouse, Red Lobster, Olive Garden, and Captain D’s, offering a variety of dining options.
How can nearby places like Chuck E. Cheese complement a visit to Wendy's?
After enjoying a meal at Wendy’s, families can visit Chuck E. Cheese nearby for entertainment and arcade games, making it a convenient spot for a fun outing.
Are there retail stores near Wendy's for shopping after dining?
Yes, nearby retail stores include Amy’s Hallmark Shop, Bath & Body Works, Ross Dress for Less, Burlington, and JCPenney, perfect for shopping trips following your meal.