Wendy's

3.7
970 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5139 Hinkleville Road, Paducah, KY
42001, United States

Hours

Reviews

3.7
970 reviews
5 stars
386
4 stars
247
3 stars
147
2 stars
57
1 star
133

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold fries, soggy burgers, and incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Multiple reviews mentioned poor management, including rude behavior from managers and lack of staff training.
  • MS
    Melissa Swain
    Nov 12, 2025
    5.0
    Breakfast is amazing
  • AJ
    Arieana Jones
    Oct 31, 2025
    1.0
    Went last night with my kids through the drive thru… didn’t realize until we got home that they didn’t put an entire meal in the bag. I called them to let them know I was coming back. When I went back through the Drive Thru to get my food the employees didn’t apologize or provide any sort of customer service, there was no response. No communication. It made me feel like I was in the wrong for coming back to get the food. For a second I almost forgot that I PAID* for it. Not to mention when I got home, the nuggets were mixed (regular and spicy).. when I ordered a regular haha. I would’ve went back to the drive thru, but it’s literally no point. The food was not great. Cold fries, wet nuggets. I mean… do better lol.
  • AY
    Allan De Yong
    Oct 30, 2025
    2.0
    Used the drive through with online ordering at night. The cherry fanta I ordered became a grape fanta, no napkins were included, and no spoon for the chili. Discovered all this down the road. Guess that's on me for thinking they'd get it right. They were pretty unfriendly to boot.
  • TW
    Theresa Wilkins
    Oct 25, 2025
    3.0
    The fries were old.
  • HH
    Him
    Oct 6, 2025
    1.0
    Genuinely check your food before you eat. 10 am and this is the breakfast they're confidently serving.

Frequently Asked Questions About Wendy's

Is Paducah 2 Hinkleville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.