Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold fries, soggy burgers, and incorrect orders.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful behavior.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Multiple reviews mentioned poor management, including rude behavior from managers and lack of staff training.
MS
Melissa Swain
Nov 12, 2025
5.0
Breakfast is amazing
AJ
Arieana Jones
Oct 31, 2025
1.0
Went last night with my kids through the drive thru… didn’t realize until we got home that they didn’t put an entire meal in the bag. I called them to let them know I was coming back. When I went back through the Drive Thru to get my food the employees didn’t apologize or provide any sort of customer service, there was no response. No communication. It made me feel like I was in the wrong for coming back to get the food. For a second I almost forgot that I PAID* for it. Not to mention when I got home, the nuggets were mixed (regular and spicy).. when I ordered a regular haha. I would’ve went back to the drive thru, but it’s literally no point. The food was not great. Cold fries, wet nuggets. I mean… do better lol.
AY
Allan De Yong
Oct 30, 2025
2.0
Used the drive through with online ordering at night. The cherry fanta I ordered became a grape fanta, no napkins were included, and no spoon for the chili. Discovered all this down the road. Guess that's on me for thinking they'd get it right. They were pretty unfriendly to boot.
TW
Theresa Wilkins
Oct 25, 2025
3.0
The fries were old.
HH
Him
Oct 6, 2025
1.0
Genuinely check your food before you eat. 10 am and this is the breakfast they're confidently serving.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Paducah, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Paducah, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 444-7622.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Paducah 2 Hinkleville Wendy’s serve breakfast?
Yes, this Wendy’s location in Paducah, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5139 Hinkleville Road, Paducah?
The drive-through is open from 6:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Paducah 2 Hinkleville Wendy's serves breakfast, including combos, sandwiches, coffee, and sides available through the app or website.
Is Wendy's open for dine-in and takeout?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or the mobile app. They also have an app available on the Apple App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed online at Wendy's menu website or via their mobile app specific to your location.
How can I contact Wendy's at this location for feedback or questions?
You may call (270) 444-7622, use live chat or message via their Contact page, or fill out Wendy’s Customer Satisfaction Survey online.
Are there any nearby restaurants or places to visit near Wendy’s at 5139 Hinkleville Road?
Yes, nearby places include Logan’s Roadhouse, Chuck E. Cheese, Twisted Tenders, LongHorn Steakhouse, Red Lobster, Olive Garden, and Captain D’s, offering a variety of dining options.
How can nearby places like Chuck E. Cheese complement a visit to Wendy's?
After enjoying a meal at Wendy’s, families can visit Chuck E. Cheese nearby for entertainment and arcade games, making it a convenient spot for a fun outing.
Are there retail stores near Wendy's for shopping after dining?
Yes, nearby retail stores include Amy’s Hallmark Shop, Bath & Body Works, Ross Dress for Less, Burlington, and JCPenney, perfect for shopping trips following your meal.