Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Paducah Subway® Restaurant at 516 Lone Oak Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being friendly and helpful while others were reported as rude and unprofessional.
Order Accuracy
Many customers expressed dissatisfaction with order accuracy, citing missing items, incorrect sandwiches, and poorly assembled orders.
Food Quality
There are complaints about food quality, including cold sandwiches, stale bread, and unsanitary conditions, alongside some positive remarks about fresh ingredients.
Operational Issues
Customers frequently noted issues with store hours, including early closures and inconsistent drive-thru availability, leading to frustration.
Cleanliness
Several reviews highlighted cleanliness concerns, particularly regarding food preparation areas and condiment containers.
MB
Matthew Beller
Aug 30, 2025
1.0
Came to get our food today from our online order and it was cold. My fiance went inside to get it fixed and all they could offer was to reheat it. Didn't offer to refund our $ or make it fresh. Manager needs fired absolutely terrible service and will NOT be back. Will pass around so others know.
ZG
Zach Green
Jun 4, 2025
1.0
Ordered food here, labeled it wrong. Didn't give me one of my sandwiches, and horrible customer service. Don't go here!
AR
Allen Richard
May 30, 2025
5.0
Very astute to my wants even asked me questions about my order that I didn't even think about asking them.