Subway

3.8
275 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Paducah Subway® Restaurant at 516 Lone Oak Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
516 Lone Oak Rd, Paducah, KY
42003, United States

Hours

Reviews

3.8
275 reviews
5 stars
133
4 stars
52
3 stars
27
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some staff being friendly and helpful while others were reported as rude and unprofessional.

Order Accuracy

Many customers expressed dissatisfaction with order accuracy, citing missing items, incorrect sandwiches, and poorly assembled orders.

Food Quality

There are complaints about food quality, including cold sandwiches, stale bread, and unsanitary conditions, alongside some positive remarks about fresh ingredients.

Operational Issues

Customers frequently noted issues with store hours, including early closures and inconsistent drive-thru availability, leading to frustration.

Cleanliness

Several reviews highlighted cleanliness concerns, particularly regarding food preparation areas and condiment containers.
  • MB
    Matthew Beller
    Aug 30, 2025
    1.0
    Came to get our food today from our online order and it was cold. My fiance went inside to get it fixed and all they could offer was to reheat it. Didn't offer to refund our $ or make it fresh. Manager needs fired absolutely terrible service and will NOT be back. Will pass around so others know.
  • ZG
    Zach Green
    Jun 4, 2025
    1.0
    Ordered food here, labeled it wrong. Didn't give me one of my sandwiches, and horrible customer service. Don't go here!
  • AR
    Allen Richard
    May 30, 2025
    5.0
    Very astute to my wants even asked me questions about my order that I didn't even think about asking them.
  • MW
    mickie williams
    Apr 4, 2021
    2.0
    Most locations were listed as permanently closed
  • MS
    Melissa Sayers
    Feb 24, 2021
    5.0
    GREAT workers! And my BMT was amazing

Frequently Asked Questions About Subway

What are the operating hours of Subway at 516 Lone Oak Rd, Paducah?

Subway at 516 Lone Oak Rd, Paducah is open daily from 9:00 AM to 10:00 PM.

Does Subway at 516 Lone Oak Rd offer delivery and pickup options?

Yes, they offer in-store pickup, curbside pickup, and delivery services for your convenience.