Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Paducah, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3260 Irving Cobb Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
792 reviews
5 stars
351
4 stars
179
3 stars
109
2 stars
57
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unresponsive staff, often leading to frustration.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor communication regarding order fulfillment.
Food Quality
The quality of food received mixed reviews, with complaints about cold, greasy, or poorly prepared items, although some customers enjoyed specific menu items.
Staff Attitude
Several customers noted rude or dismissive behavior from staff, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- LYLaniya YarberAug 28, 20251.0I had waited over 30 minutes for a mobile order and this is what the parking lot looked like. I called multiple times regarding my order they acted like it would be out shortly. Waited another TEN MINUTES! and had to call again Ms.Emily answered the phone saying they have been busy. She also stated they don't have a corporate number for me to contact which is insane and makes no sense. Also if this is busy how long would hate to see how long it would take if they actually had business. If you want fast food do not go to sonic on by Southside Walmart. You'll get Southside business. Employees outside talking to coworkers rather than cooking smh. Pathetic!
- CHCarissa HumphreyAug 11, 20252.0Service was good I got an order of chili cheese tots, I took one bite the chili tasted old and I couldn't eat it i also got the popcorn like chicken and parts of them were stuck together and wasn't cooked i wasted almost $16.00 I will not go back.
- LWLaura WhiteJul 24, 20251.0This Sonic sucks. Don't waste your time. We used to go here all the time, then mistakes started to happen, and then if we used the app and pulled up to get it order, they'd tell us no refunds, but what we ordered isn't available so they could either write a note and we could come back another day, or we could choose something else. Lots of times it was simple stuff they'd miss, like ordered a plain cheeseburger only to open it and see all the condiments and toppings on. Twice we have ordered through the app for things like Pretzels or other things on sale. Get there and say "we can't give refunds, but what you ordered isn't available" We thought "let's try a milkshake during their 1/2 price deal. It's hard to mess up a milkshake." Get there, have to change 2 out of 3 milkshakes. Then I got home and realized they didn't even add in the extras to my milkshake that I paid for. I feel like Sonic wants people to use the app so they can screw people out of more money. I don't know what the deal is, but Sonic is no longer an option for an easy night out.