Outback Steakhouse

4.1
2327 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Paducah on the corner of Hinlkeville Road and Coleman Roadnectto the Drury Inn.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3995 Hinkleville Road, Paducah, KY
42001, United States

Hours

Reviews

4.1
2,327 reviews
5 stars
1,349
4 stars
444
3 stars
210
2 stars
124
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and drinks, with some experiencing poor service from staff.

Food Quality

While some dishes were praised, several reviews mentioned issues with food preparation, including overcooked or bland meals.

Positive Staff Interactions

Several customers highlighted excellent service from specific staff members, noting their attentiveness and friendliness.

Inconsistent Experiences

Customers expressed mixed feelings about their visits, with some having great experiences while others faced significant issues.
  • JD
    Jason Duffey
    6 days ago
    5.0
    Probably my favorite restaurant in town for quality and service. Always clean. The bar area can be a little off putting for a date from out of town people but they can reseat out of the bar area.
  • DM
    David Malone
    Dec 27, 2025
    1.0
    Seated immediately, 10 minutes before we ordered drinks and appetizers, 20 minutes before we ordered our meal. After 45 minutes we got our appetizers and drinks were already gone. After 2 hours our meal arrived and the steaks were cold. Spoke to the manager and she offered to cook more steaks but we were not ready to sit there any longer. As we walked other customers were also complaining about waiting over 1 1/2 hours and were leaving.
  • ML
    Mary Locey
    Dec 22, 2025
    4.0
    Food was good but service was semi ok felt like waiter rather of been off then work acted like she was listening about the small things we asked for but didn't receive when getting food and rolling her eyes when asked about item place was calm and quite
  • HE
    Haley English
    Dec 21, 2025
    5.0
    Always love this place. I was a little disappointed with the mashed potatoes but my steak was on point which is important. The mac n cheese is always so good!
  • AG
    Adam Graham
    Dec 20, 2025
    1.0
    0 stars would be the most appropriate rating. Saturday night at 6:45 was told there was a 20 to 30 minute wait. No big deal. Yet as we waited we noticed all the open tables. Not just a couple, over ten. Then the host and hostesses made it known that was for a reason as they complained about the wait staff complaining about not being sat. So their decision was to seat the complaining servers less. Which led to a non existent 30 minute wait. Finally after being sat our server who was in on the decision and having no personality took our drink and appetizer order. Having a year and a half and 4 year old kids with me I requested her to please keep an eye on the appetizer and bring the bread out as quickly as possible (as we just waited for 30 minutes for no reason and eating with a toddler is hard enough on a good night). 15 minutes later she brings our bread. At 45 minutes I stopped the girl who brought us the bread, drinks, and salads (not our waitress) and told her that our appetizer never came out that we ordered with our drinks and she looked me dead in the eyes and said “what do you want me to do about it”. I replied nothing at all, please bring the manager to our table. Manager was never called and just happened to walk by while cleaning plates up and asked if everything was ok. I said no, and she said oh I’m sorry but couldn’t be bothered to stop cleaning the table next to us to listen to why until I asked for her full attention. Appetizer showed up 10 minutes later piping hot, laid down in hands reach of a toddler because of a full table of empty glasses and salad bowls were still begging to be picked up. A different manager came over shortly after and offered $50 off of our meal when we requested a to go box for our fries an a check. He was “shocked” to find out that we never received our food and offered to comp a blooming onion that was mistakenly put in for our fries. HA whole place is a joke.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.