Brand Certified
McDonald's
3.6(2252 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3955 Hinkleville Road, Paducah, KY
42001, United States
Certified by McDonald's • Feb 22, 2026
(270) 444-2044
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
2,252 reviews
5 stars
822
4 stars
525
3 stars
445
2 stars
162
1 star
298
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some enjoyed hot and fresh items, many complained about cold or poorly prepared food.
Cleanliness
Numerous complaints about dirty conditions in the restaurant and bathrooms, indicating a lack of proper maintenance.
Staff Friendliness
Some customers praised friendly and helpful staff, but this was inconsistent across reviews.
- KGKimberly GrubbsFeb 16, 20265.0My cashier was very warm and kind
- AWAutumn WicinskiFeb 15, 20263.0A few days ago I came with my bonus mom and we had two orders. Her total was 11 and some change. She decided to round up to the Ronald McDonald house. We get to the first window and the lady (she had short wavy/curly messy hair) said her total was 11.68 or something. Gave her the cash and my mom said she wanted to round up. The lady then nodded and was like "I got you" we get to the second window and asked the new lady if my mom's order got rounded up. It did not get rounded up. The lady was stealing the change for the Ronald McDonald house and pocketing it. ALSO today I get to the inner speaker and there's no one else at the speakers. The lady said that she'd be with me in a moment I said okay. Then, two cars pull up to the outer speaker and get their orders put in BEFORE mine when I got there first. IDC what policy there is if there's one. I got there first
- DTDina Rae ThompsonJan 30, 20265.0Let me tell you about Robin. When I go through the drive thru, her "good morning, gorgeous" is the first voice I hear after driving 90 minutes to get to work. She always has a smile and is so adorable. I can't say enough about her positivity. It is infectious and it starts my day off right. Several people there are great, but they aren't a Robin. She also gets my order correct every time.
- MRMike RJan 27, 20264.0The food was good as usual, but the service was horrible. I used curbside and the lady that came out to give me my food, just put it in the window, rolled her eyes and walked off. Did not say a single word and seemed to have an attitude. VERY poor customer service!! This was at about 11:30am today.
- MAMelchor Ruiz A.Jan 26, 20264.0Typical McDonald's, food is always cold and crappie, is fast food !!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3955 Hinkleville Road, Paducah?
McDonald's is open daily from 5:00 AM to midnight.
Is the McDonald's location on Hinkleville Road open for delivery?
Yes, McDonald's offers delivery daily between 5:30 AM and 11:30 PM.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup at the Paducah location?
Yes, curbside pickup is available as a pickup and delivery service.
Are there mobile apps available to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services does McDonald's offer at this location?
This McDonald's provides DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Can you name some nearby restaurants to this McDonald's for alternative dining options?
Nearby restaurants include Bob Evans, Burger King, Rafferty's Restaurant & Bar, Applebee's Grill + Bar, and Outback Steakhouse, offering a variety of American and fast food choices.
Are there any nearby hotels for visitors planning to stay near McDonald's on Hinkleville Road?
Yes, several hotels are nearby including Days Inn by Wyndham Paducah, Drury Inn Paducah, Holiday Inn Express & Suites Paducah West, Interstate Hotels & Resorts, Auburn Place Hotel and Suites, and Courtyard by Marriott Paducah.
What local attractions are near this McDonald's that customers might want to visit?
Nearby attractions include Paducha Kentucky river park, John A William's Park, and Technology Park for scenic relaxation and outdoor activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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