Dairy Queen Grill & Chill

4.1
672 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
3400 Clarks River Rd, Paducah, KY
42003-0509, United States

Hours

Reviews

4.1
672 reviews
5 stars
354
4 stars
177
3 stars
67
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Cleanliness

The restaurant received mixed reviews on cleanliness, with some praising it while others noted unsanitary conditions.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times.

Positive Experiences

Despite the issues, several reviews highlighted friendly staff and enjoyable food experiences.
  • RS
    Roger Sullivan
    Dec 23, 2025
    4.0
    Food was good. I was upset to find out DQ did not bring the Candy Cane Blizzard back this year.
  • BT
    BriAnte' Mystique Tawfeek
    Dec 17, 2025
    2.0
    Every time I try to give Dairy Queen the benefit of the doubt and go and mess my order up yet again went in order to banana split with them, not putting the banana in it. Thanks guys
  • CS
    chase stockwell
    Nov 26, 2025
    2.0
    The toast is pathetic and the BBQ chicken basket from this DQ specifically always falls short of every other store. Its always tossed in a pile and not great which is sad to say because I love DQ.
  • MM
    Miserable Missionary (miserablemissionary)
    Nov 18, 2025
    1.0
    Order was wrong, and staff was rude. Skip it and go ANYWHERE elese
  • SG
    Stoy Gates
    Oct 25, 2025
    1.0
    I don’t know if they was short handed or what. I waited 8 to 10 minutes to waited on and while I was waiting I was watching the girl cooking all the burgers and she wasn’t wearing gloves and I watched her scratch her nose and she went back to handling burgers bare handed. I didn’t say a word I just took the 2 burgers home and gave them to my dog. 4 more customers came in after me and they got so tired of waiting 3 of them turned around and left because they got tired of standing and no one waiting on them. The experience was horrible and I will not be back.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Paducah?

The Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 10:30 PM.

What types of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature Blizzard® Treats, Grillburger®, chicken strip baskets, shakes & malts, and specialty DQ cakes.