Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Cleanliness
The restaurant received mixed reviews on cleanliness, with some praising it while others noted unsanitary conditions.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times.
Positive Experiences
Despite the issues, several reviews highlighted friendly staff and enjoyable food experiences.
RS
Roger Sullivan
Dec 23, 2025
4.0
Food was good. I was upset to find out DQ did not bring the Candy Cane Blizzard back this year.
BT
BriAnte' Mystique Tawfeek
Dec 17, 2025
2.0
Every time I try to give Dairy Queen the benefit of the doubt and go and mess my order up yet again went in order to banana split with them, not putting the banana in it. Thanks guys
CS
chase stockwell
Nov 26, 2025
2.0
The toast is pathetic and the BBQ chicken basket from this DQ specifically always falls short of every other store. Its always tossed in a pile and not great which is sad to say because I love DQ.
MM
Miserable Missionary (miserablemissionary)
Nov 18, 2025
1.0
Order was wrong, and staff was rude. Skip it and go ANYWHERE elese
SG
Stoy Gates
Oct 25, 2025
1.0
I don’t know if they was short handed or what. I waited 8 to 10 minutes to waited on and while I was waiting I was watching the girl cooking all the burgers and she wasn’t wearing gloves and I watched her scratch her nose and she went back to handling burgers bare handed. I didn’t say a word I just took the 2 burgers home and gave them to my dog. 4 more customers came in after me and they got so tired of waiting 3 of them turned around and left because they got tired of standing and no one waiting on them. The experience was horrible and I will not be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Paducah?
The Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 10:30 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature Blizzard® Treats, Grillburger®, chicken strip baskets, shakes & malts, and specialty DQ cakes.
Does this Dairy Queen location offer drive-thru service?
Yes, the Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill in Paducah family-friendly and accessible?
Yes, this location welcomes families and children, has high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their official website.
Is there free WiFi available at Dairy Queen Grill & Chill in Paducah?
Yes, free WiFi is available for customers at this location.
Where is Dairy Queen Grill & Chill located in Paducah?
It is located at 3400 Clarks River Rd, Paducah, KY 42003-0509, United States.
What nearby fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food restaurants include Subway and McDonald's, providing additional dining choices close to Dairy Queen.
Are there nearby convenience stores or pharmacies near Dairy Queen Grill & Chill?
Yes, Walgreens pharmacy and convenience store, as well as Twice The Ice - Paducah convenience and clothing store, are nearby for your convenience.
What entertainment or nightlife options are available near Dairy Queen Grill & Chill?
Nearby venues include dance clubs like Stephanies Cabaret and Rump Shakers, as well as bars such as The Double Deuce and The Hide out for adult entertainment.