Customers reported inconsistent food quality, with some receiving cold or incorrect orders, while others praised the freshness and taste of the food.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Positive Experiences
Despite the negatives, several customers noted positive experiences with friendly staff and good service, particularly from specific employees.
Cleanliness Concerns
Some customers expressed concerns about the cleanliness of the restaurant, mentioning sticky floors and unsanitary conditions.
Pricing Feedback
Customers found the prices to be on the higher side, with some feeling that the value did not match the quality of food received.
CF
Channing Fuentes
2 days ago
5.0
Best burgers in town 🔥🌇
CP
Cody Pritchard
Oct 31, 2025
5.0
Hit the drive-thru. Always good. Especially when you don't have one in your hometown... LOL.
WL
WENDY LAWSON
Oct 28, 2025
5.0
Great salad and burgers. Mom loved the ice cream sundae
DS
Dr.Stanley Chase Sr.
Oct 2, 2025
5.0
Very good food a little high on the prices and food and ice cream
MT
Madeline Thrasher
Sep 14, 2025
1.0
After the first time we had to call and complain about the food not being right we decided to give them another chance and boy was that a mistake, got home and the food was OLD, hard, dry, and the fries were old, made another call to complain and took the food back up there fries and all to have them remake it, gave us the burgers no fries and some guy in the back yelled “make sure they’re fresh” in a condescending tone, we will not be back
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Paducah, KY?
Dairy Queen Grill & Chill is open Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM. On Sundays, it opens at 7:00 AM.
Where is Dairy Queen Grill & Chill located in Paducah?
It is located at 1031 Joe Clifton Dr, Paducah, KY 42001-3749, United States.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.com products.
Does Dairy Queen Grill & Chill in Paducah serve breakfast and offer seating?
Yes, they serve breakfast and have both indoor seating, outdoor seating, and high chairs available.
Is Dairy Queen Grill & Chill family and kid-friendly, and do they have accessibility features?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible. They also provide restrooms and free WiFi.
Can I order from Dairy Queen Grill & Chill online or via an app?
Yes, you can order online for pickup through their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have drive-thru services?
Yes, they offer drive-thru service for convenient ordering and pickup.
What nearby dining options are close to Dairy Queen Grill & Chill at 1031 Joe Clifton Dr?
Nearby dining options include Pizza Inn, Starnes Barbecue, Sonic Drive-In, NY Lounge, and La Pizza di Shane, offering a variety of fast food, barbecue, pizza, and lounge experiences.
What nearby entertainment and recreational spots can I visit around Dairy Queen Grill & Chill?
You can visit Paducah Skatepark for outdoor fun and Cardinal Lanes Strike & Spare for bowling and bar activities.
Are there useful nearby services to Dairy Queen Grill & Chill for travelers and locals?
Yes, nearby services include Hotel 7 Inn Paducah for accommodations, Enterprise Rent-A-Car for vehicle rentals, UPS Access Point for shipping, and U.S. Bank ATM for banking needs.