Arby's

3.9
925 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2935 James Sanders Blvd, Paducah, KY
42001, United States

Hours

Reviews

3.9
925 reviews
5 stars
419
4 stars
241
3 stars
120
2 stars
56
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others found items overcooked or not fresh.

Service Issues

Numerous complaints about slow service and incorrect orders, particularly at the drive-thru.

Cleanliness

Generally positive feedback on cleanliness of the dining area and restrooms, though some noted areas needing attention.

Staff Attitude

Staff friendliness received praise, but there were reports of rude behavior from some employees.

Parking Conditions

Significant concerns about the poor condition of the parking lot, with many mentioning potholes.
  • LS
    Laurie Svec
    Nov 8, 2025
    5.0
    Excellent sandwiches and selections. Arby's continues to evolve and keeps giving us new choices to enjoy.
  • JG
    Jim Grief
    Nov 7, 2025
    1.0
    I came at 12:15 to eat lunch. Three people waiting at the counter left because no one would take their order. The drive through line was full and the employees were busy. However, a lady came out took one order and returned to the kitchen. Two more left so I was at the front of the line. After waiting for another 4 minutes. I said in a loud voice. Five people have walked out of here and I am about to be the 6th. The lady replied we are busy. I left and on the way out the door I told another guy coming in you got a long wait and he left. I eat here regularly...but no more. You need to take that bell down. Jim Grief, Paducah .
  • KH
    Katharine Howard
    Oct 19, 2025
    5.0
    The staff was very friendly. Store was clean.
  • TR
    Tiffany Russell
    Oct 14, 2025
    2.0
    Watched the person at the cash register go from touching cash and cards straight into the kitchen and pull a French fry straight out of the fryer basket and into their mouth….. The food wasn’t the best the chicken sandwich was fatty and had some weird parts in it that just grossed me out at the end. The steak bites just reminded me of roast beef/ beef jerky definitely not worth the price point or steak like.
  • JR
    Jennifer Reinbold
    Oct 1, 2025
    5.0
    Hot food and fast service