Arby's

4.2
948 reviews
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Business Details

1916 Lone Oak Rd, Paducah, KY
42003, United States
(270) 554-7900
http://www.arbys.com/locations/us/ky/paducah/1916-lone-oak-rd/store-5003
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1916 Lone Oak Rd, Paducah, KY
42003, United States

Hours

Reviews

4.2
948 reviews
5 stars
529
4 stars
228
3 stars
102
2 stars
34
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Food Quality

Food quality was inconsistent, with reports of cold, overcooked, or poorly prepared items, alongside some positive mentions of fresh and tasty meals.

Cleanliness

The restaurant was noted for being clean, although some reviews mentioned issues with sticky floors and unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • JH
    Judy Hall
    2 days ago
    1.0
    Dining area dirty, once we got our food it was good, however it took awhile to get our order. The cashier couldn't even give change.
  • MJ
    michael jansen
    Jan 3, 2026
    5.0
    Very clean. The counter people were amazing and so polite! I loved that we chose to stop here! The food was great as usual and at Arby's standards! Thanks for the great experience! 👍
  • SK
    Stephen Kemp
    Dec 23, 2025
    1.0
    Door locked at 6 p.m. Spent 25 minutes in drive thru. Only 2 cars in front of me!
  • SW
    S W
    Dec 19, 2025
    1.0
    What happened to your good marbled bread! The bread is what made your sandwich good! And...you didn't have any jalapeño bites. Very disappointed. Raising prices and lowering quality
  • JE
    Julie Ellington
    Dec 16, 2025
    1.0
    BEWARE they charge for water just like it's a soft drink. $2.19 for a small!
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