Fazoli's

Reviews

• BL

  bertha Larsen

  Mar 31, 2026
  4.0
  I had their bulonase and erased beef it was good I went back 2 more times even took a friend and my son i would really like if they made it an all time dish
• NN

  Nancy

  Mar 21, 2026
  5.0
  Ms. Edna Case is the cherry on the top of all our Fazoli’s dining experiences and is the sole reason why Fazoli’s service gets all 10’s from us. Her smiling greeting and chit chat during quick ordering service makes for such a welcoming experience. Her whole demeanor makes coming to Fazoli’s seem like you’re walking into the Italian grandma’s house you wish you had but don’t. It’s an instant deflation in mood when we walk in and we don’t see her at the register. To be fair we’ve always had good all around experiences at the Owensboro Fazoli’s but Edna’s caring that you’re there puts the experience over the top. Improvement’s? Bring back the chocolate cheesecake and keep the stuffed shell’s and lasagna roll ups! And for Pete’s sake, don’t let Ms. Edna retire and hire more Nona’s like her.
• AM

  Adelyn Moorman

  Mar 19, 2026
  5.0
  The food was amazing and Edna Case was so sweet and helpful!
• KA

  Kyle Aud

  Mar 15, 2026
  1.0
  Not sure what came first, the AI enabled drive thru or the increase in wait time due to other service issues when using drive thru. Whatever the case, the consistent family meal we used to get has decreased significantly over the past year. Hate it too, because my kids love fazolis.
• SM

  Sis and Mike

  Mar 1, 2026
  5.0
  2/27/2026 - It was crazy busy cars wrapped around, 3 spaces to park and 2 empty tables busy. We didn't have to wait long to order, there was only 1 family in front of us so that only took a few minutes. We didn't wait to sit, as soon as someone got up the table was cleaned, floors and bathrooms were clean as well. Our food was brought out hot and fresh in about 15 minutes. The food was very very good , everyone was friendly and really some of the best customer service we have gotten in Owensboro in quite awhile. I ended up ordering more food to take to my daughter, it was that good. It was pretty loud inside though as there were a lot of screaming kids but..... I want to say I appreciate the effort it took to make such an enjoyable meal, I know it wasn't easy as busy as you were but it was a nice , enjoyable meal. I will be eating here more often. Thank you. p.s. the cheesecake...enough said