Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, order mistakes, and rude staff interactions, particularly in the drive-thru.
Cleanliness
The restaurant was frequently described as dirty, with sticky floors and unclean tables, contributing to a negative dining experience.
Customer Experience
Some customers had positive experiences with friendly staff and quick service, but these were overshadowed by numerous complaints.
Order Accuracy
There were multiple instances of incorrect orders, missing items, and issues with special requests not being honored.
SK
Sandy Kelley
Nov 2, 2025
4.0
Actually got a baked potato. I've been trying for awhile.
SR
Shane Robinson
Nov 2, 2025
4.0
Slipped lately
DN
Deneka Frasure (Nikki)
Oct 5, 2025
2.0
For being right on the main road on that side of owensboro they sure act like they don't have a clue what they're doing. First left out something we ordered, then tried to double charge us for ice cream. I really expected more being where they're located. 😕
CB
Crystal Brown
Oct 5, 2025
2.0
The lobby floor was sticky, I had to wait 20 minutes to order, and behind the counter had food and wrappers on the floor.
RW
Robert Woodruff
Oct 4, 2025
1.0
Food was undercooked and cold.
Chicken was nearly raw and hazardous.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Owensboro, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Owensboro, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 686-0051.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4545 Frederica St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Owensboro, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 4565 Frederica Street, Owensboro?
The Wendy's drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Owensboro serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's at 4565 Frederica Street?
You can order food online via their website at order.wendys.com or through the Wendy's mobile app.
Is Wendy’s delivery available near me in Owensboro, KY?
Delivery availability depends on your location. To check, use the Wendy's app or go to order.wendys.com and enter your delivery address.
What payment options does this Wendy’s accept?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
What are the dining options available at Wendy's on Frederica Street?
You can dine in, use the drive-thru, get takeout, or order delivery where available. However, curbside pickup is not offered at this location.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby restaurants can I visit before or after my meal at Wendy's?
Nearby dining options include Denny's, Chick-fil-A, Golden Corral Buffet and Grill, Panera Bread, Arby's, Chili's Grill & Bar, Ryan's, and Freddy's Frozen Custard & Steakburgers.
Are there any medical facilities near Wendy's at 4565 Frederica Street?
Yes, nearby medical facilities include Ohio Valley Medical Center, Audubon Area Community Care Clinic, and Bridgewater Medical Center.
What nearby amenities can help travelers visiting Wendy's on Frederica Street?
Nearby amenities for travelers include Fairfield Inn Owensboro and Hampton Inn Owensboro hotels, and multiple Enterprise Rent-A-Car locations.