Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,182 reviews
5 stars
506
4 stars
318
3 stars
191
2 stars
68
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over the quality of their meals.
Cleanliness
The dining area and restrooms were often described as dirty or in need of maintenance, impacting the overall dining experience.
Customer Experience
Mixed feedback on customer service, with some employees praised for friendliness while others were criticized for rudeness and lack of acknowledgment.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.
- DEDanny EricksonNov 6, 20255.0Hot and Fresh just the way I like it. I even feed da Boi.
- JWJason WardOct 27, 20254.0Hit and miss, but more hit. Chicken entrees usually take a few minutes because they drop them to order, except nuggets. The chili is always good. It caused well with my Ranch Asiago Chicken. Go. It's fine.
- BZBL ZeroOct 20, 20254.0A normal Wendy's experience.
- CSCarol SmithOct 11, 20252.0The chicken in the chicken wrap was hard and not tasty.
- MCmary CrabtreeSep 25, 20251.0BY FAR WORST CUSTOMER SERVICE IN THE WHOLE TOWN!! THE GM HERE IS RIDICULOUS AND CONDUCES BEHAVIOR THAT IS VERY UNPROFESSIONAL. WHAT IS THE POINT OF GETTING THE NAME OF REPLACEMENT ORDER JUST FOR THEM TO MAKE YOU FEEL LIKE A LIER.... THIS MANAGER INSTEAD OF TRUSTING A CUSTOMER BECAUSE ACCORDING TO HIM THEY HAVE PEOPLE THAT JUST COME IN AND SAY THEY TALK TO SOMEONE & GOT A FREE MEAL. FOR 1 IS NOT MY FAULT, THAT WOULD SIR BE THE EMPLOYEE WHO GAVE THE MEAL OUT.OH AND BECAUSE HE SAID THAT MANAGER WAS OFF, SO THAT'S WHY HE QUESTIONED IT I'M SO SORRY I GOT MY DAYS MIXED UP ( SOME OF US HAVE A LOT GOING ON). I WAS OFF BY 1 DAY BY THE WAY SHOWED HIM ON MY CALL LOG & SAID I DONT HAVE A REASON TO LIE..... HE TOOK IT SO FAR TO CALL THE MANAGER WHO I SAID I SPOKE TO RIGHT IN FRONT OF ME, OFF HIS PERSONAL CELL PHONE, TO "VERIFY" WHAT I WAS SAYING WAS TRUE. LIKE WHAT IS THE POINT OF WRITING NAMES DOWN OR EVEN ASKING A NAME IF YOU ARE GOING TO QUESTION THE CUSTOMER LIKE THAT? HE THIS PROCEDED TO TELL ME I WAS THE ONE BEING DISRESPECTLY AND THAT HE DIDNT HAVE TO REPLACE AND THAT I COULD CALL COORAPERATE AFTER JUST VERYING THAT WHAT I SAYING WAS ABSOUILTY TRUE PER HIS PHONE CALL TO THE OTHER MANAGER. I TOLD HIM I WOULD AND LEFT THE STORE. I WILL NOT BE BACK SOOOO MANY OTHER CHOICES IN TOWN. I HAVE NEVER BEEN PUT IN A SPOT TO FEEL SO EMBARRASSED IN FRONT OF PEOPLE FOR SIMPLY TRYING TO GET SOMETHING THAT WAS WRONG TO BEING WITH. AGAIN EXTREMLY UNPROFESSIONAL UNLESS YOU WANNA BE CALLED A LIER OR GET YOUR FOOD WRONG STAY AWAY!!!!
Frequently Asked Questions About Wendy's
Is Owensboro 54 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 6:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I place an order online or through an app for this Wendy's?
You can order via the Wendy's app or at order.wendys.com by selecting this location.
Is Wendy's open for dine-in, drive-thru, and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery where available.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or call 888-624-8140, fill out the customer satisfaction survey online, or call the store directly at (270) 685-6071.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutritional and allergen info is available on the Wendy's website, mobile app, and in-restaurant. Look for the “Nutrition & Allergens” link on menu items.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Chop Stick (Chinese/Asian cuisine), Penn Station East Coast Subs, Real Hacienda Mexican Restaurant, Culver's, Baskin-Robbins for desserts, and Popeyes Louisiana Kitchen for chicken.
Are there any convenience stores or gas stations near Wendy's?
Yes, Marathon gas station and convenience store is located nearby for quick refueling or snack stops.
What local services and shops are close to Wendy's that customers might find useful?
Nearby you can find Val-U Liquors for beverages, Diane Goetz Family Practice for healthcare, and Superior Streetwear for clothing and shoes.