Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,178 reviews
5 stars
503
4 stars
317
3 stars
191
2 stars
68
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported extremely slow service, with long wait times and poor communication from staff.
Food Quality
There were numerous complaints about cold, undercooked, or unsatisfactory food, including cold fries and hard chicken.
Customer Service
Several reviews highlighted rude or unprofessional behavior from staff, particularly from management.
Cleanliness
The dining area and restrooms were frequently noted as dirty or in need of maintenance.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food on occasion.
- DEDanny EricksonNov 6, 20255.0Hot and Fresh just the way I like it. I even feed da Boi.
- JWJason WardOct 27, 20254.0Hit and miss, but more hit. Chicken entrees usually take a few minutes because they drop them to order, except nuggets. The chili is always good. It caused well with my Ranch Asiago Chicken. Go. It's fine.
- BZBL ZeroOct 20, 20254.0A normal Wendy's experience.
- CSCarol SmithOct 11, 20252.0The chicken in the chicken wrap was hard and not tasty.
- MCmary CrabtreeSep 25, 20251.0BY FAR WORST CUSTOMER SERVICE IN THE WHOLE TOWN!! THE GM HERE IS RIDICULOUS AND CONDUCES BEHAVIOR THAT IS VERY UNPROFESSIONAL. WHAT IS THE POINT OF GETTING THE NAME OF REPLACEMENT ORDER JUST FOR THEM TO MAKE YOU FEEL LIKE A LIER.... THIS MANAGER INSTEAD OF TRUSTING A CUSTOMER BECAUSE ACCORDING TO HIM THEY HAVE PEOPLE THAT JUST COME IN AND SAY THEY TALK TO SOMEONE & GOT A FREE MEAL. FOR 1 IS NOT MY FAULT, THAT WOULD SIR BE THE EMPLOYEE WHO GAVE THE MEAL OUT.OH AND BECAUSE HE SAID THAT MANAGER WAS OFF, SO THAT'S WHY HE QUESTIONED IT I'M SO SORRY I GOT MY DAYS MIXED UP ( SOME OF US HAVE A LOT GOING ON). I WAS OFF BY 1 DAY BY THE WAY SHOWED HIM ON MY CALL LOG & SAID I DONT HAVE A REASON TO LIE..... HE TOOK IT SO FAR TO CALL THE MANAGER WHO I SAID I SPOKE TO RIGHT IN FRONT OF ME, OFF HIS PERSONAL CELL PHONE, TO "VERIFY" WHAT I WAS SAYING WAS TRUE. LIKE WHAT IS THE POINT OF WRITING NAMES DOWN OR EVEN ASKING A NAME IF YOU ARE GOING TO QUESTION THE CUSTOMER LIKE THAT? HE THIS PROCEDED TO TELL ME I WAS THE ONE BEING DISRESPECTLY AND THAT HE DIDNT HAVE TO REPLACE AND THAT I COULD CALL COORAPERATE AFTER JUST VERYING THAT WHAT I SAYING WAS ABSOUILTY TRUE PER HIS PHONE CALL TO THE OTHER MANAGER. I TOLD HIM I WOULD AND LEFT THE STORE. I WILL NOT BE BACK SOOOO MANY OTHER CHOICES IN TOWN. I HAVE NEVER BEEN PUT IN A SPOT TO FEEL SO EMBARRASSED IN FRONT OF PEOPLE FOR SIMPLY TRYING TO GET SOMETHING THAT WAS WRONG TO BEING WITH. AGAIN EXTREMLY UNPROFESSIONAL UNLESS YOU WANNA BE CALLED A LIER OR GET YOUR FOOD WRONG STAY AWAY!!!!
Frequently Asked Questions About Wendy's
Is Owensboro 54 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Owensboro, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Owensboro, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 685-6071.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Owensboro 54 Wendy’s serve breakfast?
Yes, this Wendy’s location in Owensboro, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open every day from 6:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I place an order online or through an app for this Wendy's?
You can order via the Wendy's app or at order.wendys.com by selecting this location.
Is Wendy's open for dine-in, drive-thru, and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery where available.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or call 888-624-8140, fill out the customer satisfaction survey online, or call the store directly at (270) 685-6071.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutritional and allergen info is available on the Wendy's website, mobile app, and in-restaurant. Look for the “Nutrition & Allergens” link on menu items.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Chop Stick (Chinese/Asian cuisine), Penn Station East Coast Subs, Real Hacienda Mexican Restaurant, Culver's, Baskin-Robbins for desserts, and Popeyes Louisiana Kitchen for chicken.
Are there any convenience stores or gas stations near Wendy's?
Yes, Marathon gas station and convenience store is located nearby for quick refueling or snack stops.
What local services and shops are close to Wendy's that customers might find useful?
Nearby you can find Val-U Liquors for beverages, Diane Goetz Family Practice for healthcare, and Superior Streetwear for clothing and shoes.