Fazoli's

4.2
1614 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Owensboro, KY. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
5060 Frederica Street, Owensboro, KY
42301, United States

Hours

Reviews

4.3
710 reviews
5 stars
442
4 stars
154
3 stars
51
2 stars
31
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers experiencing cold or poorly prepared meals, while others enjoyed flavorful dishes.

Service Experience

Customer service varied significantly; while some staff members, like Edna and Kayela, received high praise for their friendliness and helpfulness, others were noted for being rude or unprofessional.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and bathrooms, indicating a need for better maintenance.

Drive-Thru Issues

Several customers reported long wait times and poor service at the drive-thru, with complaints about the use of automated systems affecting service speed.
  • MC
    Mary Clark
    Dec 20, 2025
    3.0
    Amazing food and service. Im not sure if we just came in at a bad time. But the dinning area wasn't very clean. Most the tables where not clean, an still had dirty dishes on them. Some tables just hadn't been wiped down .
  • MI
    Melanie Irwin
    Dec 16, 2025
    2.0
    "Due to a shortage of pennies, your orders will be rounded" , yeah, it's rounded in the stores favor, not the customer. Meaning, that by the end of the day the store has made a profit by stealing from the customer! Burger King is actually rounding in the customer favor. A multi million dollar company has found it acceptable to make even more money by stealing. Because let's face it, it's theft. It's only a few pennies (said a staff member), but do the math. 100 customers, .02¢/customer=$2.00×1,000 customers/week=$2,000extra/week. You just don't want to go to the bank and get more pennies. Also, I ordered a lasagna. There was absolutely no cheese. I have never gotten a lasagna that looked like this. Worst experience at Fazoli's ever!!! I am never eating there again! And the bread sticks were under cooked! Bleh
  • NW
    Nolan Wells
    Nov 18, 2025
    5.0
    Ms Edna was very helpful and kind
  • CM
    Cathy Mayfield
    Oct 28, 2025
    1.0
    It was awful. They’ve changed something. Idk what but it’s not tasty anymore. Price wasn’t bad but me and my neighbor went yesterday and were both sick the rest of the day. I even had dry heaves at Walmart! Idk what did it but both of us were sick. Never again!!
  • SB
    Stacy Bryars
    Oct 27, 2025
    4.0
    The food was actually more flavorful than Olive Garden. The first lady that took my payment wasn't friendly but the lady that gave me my food was very nice.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Owensboro, KY specialize in?

Fazoli's in Owensboro offers fast, fresh Italian cuisine including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the regular dining hours for Fazoli's Owensboro location?

Fazoli's Owensboro is open from 10:30 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.