Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
899 reviews
5 stars
369
4 stars
242
3 stars
134
2 stars
55
1 star
99
SB
Sharon Brown
3 days ago
3.0
Got there no one was at front counter for a good 7-10 minutes. Our food set on transfer bin while she waited on everyone in drive thru. Food was hot but my coffee was luke warm said it was because I added creamer but I work fast food and adding creamer wouldn't have any bearing on the coffee temp to that degree. Service was friendly and helpful. It was nice and clean but it was very very cold. And it was actually warmer outside than it was outside. 61F outside.
KY
KoolPeeps Yt
Feb 17, 2026
1.0
Horrible customer service always. They don’t know what they do and what they don’t have
HR
HD Ryder
Feb 14, 2026
2.0
I pulled into Dairy Queen‘s drive-through window behind two other vehicles 35 minutes before closing time. The vehicles in front of me got waited on and when I got up to the menu, nobody ever said anything for five minutes, so I drove on around to the window and a young lady came to the window and said we’re closed because the ice cream machine quit working! That is ridiculous! She closed right in front of me and there was no one behind me at the time. I believe that young lady needs to go back through basic training.
JP
J P
Feb 14, 2026
1.0
2 times this week! Went for ice cream cone and was told they didn't have chocolate ice cream and couldn't do a twist cone. Went back tonight and they said only one flavor at a time and couldn't do a twist cone. Seriously Dairy Queen, you have 1 job...ice cream. Get it together. There are too many ice cream places in this area and you would think that you would do all you can to get the business. This is NOT the forst time this has happened but I can assure you it will be the last!
JH
Joseph Hampton
Feb 11, 2026
1.0
Waited 20+mins drive thru…cold food at pickup….will not return
It is located at 1715 Frederica St, Owensboro, KY 42301-4814, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 11:00 PM. It is closed on November 27 and December 25.
Does Dairy Queen Grill & Chill offer seating options?
Yes, it offers both indoor seating and outdoor seating with high chairs and booster seats available, suitable for families and children.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill features a drive-thru service for convenient ordering and pickup.
Can customers use mobile ordering or get special deals?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards programs.
Is the Dairy Queen Grill & Chill location accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and has restroom facilities.
What nearby park can I visit before or after dining at Dairy Queen Grill & Chill?
Jack C Fisher Park is a nearby park where you can enjoy outdoor activities before or after your visit to Dairy Queen Grill & Chill.
Are there any local services near Dairy Queen Grill & Chill for health or beauty needs?
Yes, nearby you can find Sanders & Heck Doctors for optometry services and Cruse Salon Boutique and Gifte for beauty and spa needs.
Where can I go if I need real estate or property management services near Dairy Queen Grill & Chill?
Nearby real estate agents include John Burns, Realtor, Tim Merkley Realtor, and Century 21 Prestige. At Home Properties offers property management services.
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