Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.8
892 reviews
5 stars
368
4 stars
242
3 stars
133
2 stars
54
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
The quality of food was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared items.
Cleanliness
Many reviews mentioned unsanitary conditions, including dirty tables and sticky floors.
Menu Availability
Numerous customers noted that the restaurant was often out of various menu items, leading to dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- SCSonya CDec 22, 20252.0They were out of Hamburger buns and wanted to put burgers on toast. We just left without food
- AHA HatfieldDec 7, 20253.0We both bought blizzards but they were poorly mixed. All the candy was on top.
- BIBill InglesOct 15, 20255.0Quick stop. The service was great!
- KNKirsten NSep 27, 20251.0I came at 10 to get late night ice cream for my family on a Saturday, there is a line of 4 cars ahead of me and 2 cars behind me. We have been sitting for 25 minutes now, as we see the worker inside, teenage girls, glancing out the window yet not taking any orders. After 28 minutes of sitting in line, one working came out with a hand full of food heading to their car and told the car behind me they are closed. And proceeded to their vehicle. I myself had to let the rest of the line know they just said they are closed. What a waste of time, terrible service for not letting us all know sooner they closed at 10 and the online time saying 11 is wrong.
- AEA ESep 27, 20251.0Horrible service & management. Ordered and paid for a double cheeseburger combo but received a single cheeseburger. Was told they would have to make patties. I requested a refund. Manager finally came from the back and had zero empathy or apologies. I will not return while this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® burgers, Chicken Strip Baskets, and ice cream cakes through DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 1715 Frederica St, Owensboro, KY 42301-4814, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 11:00 PM. It is closed on November 27 and December 25.
Does Dairy Queen Grill & Chill offer seating options?
Yes, it offers both indoor seating and outdoor seating with high chairs and booster seats available, suitable for families and children.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill features a drive-thru service for convenient ordering and pickup.
Can customers use mobile ordering or get special deals?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards programs.
Is the Dairy Queen Grill & Chill location accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and has restroom facilities.
What nearby park can I visit before or after dining at Dairy Queen Grill & Chill?
Jack C Fisher Park is a nearby park where you can enjoy outdoor activities before or after your visit to Dairy Queen Grill & Chill.
Are there any local services near Dairy Queen Grill & Chill for health or beauty needs?
Yes, nearby you can find Sanders & Heck Doctors for optometry services and Cruse Salon Boutique and Gifte for beauty and spa needs.
Where can I go if I need real estate or property management services near Dairy Queen Grill & Chill?
Nearby real estate agents include John Burns, Realtor, Tim Merkley Realtor, and Century 21 Prestige. At Home Properties offers property management services.