Dairy Queen Grill & Chill

3.9
714 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
3224 New Hartford Rd, Owensboro, KY
42303-1701, United States

Hours

Reviews

3.9
714 reviews
5 stars
327
4 stars
183
3 stars
92
2 stars
40
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While many enjoyed the food, there were complaints about inconsistency, such as cold items and incorrect orders.

Positive Experiences

Some customers praised the friendly staff and enjoyed specific menu items like blizzards and chicken strip baskets.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
  • TC
    Tommy Clark
    Dec 25, 2025
    1.0
    Absolutely horrible service I called three times and each time they answered every time said a word or two, then hung up on me whoever was working this shift and answering phones is a horrible worker and straight up just a mean person in general.
  • JH
    Jennifer Holder
    Dec 23, 2025
    4.0
    You can’t go wrong with ice cream
  • JW
    Jason Whitledge
    Dec 10, 2025
    4.0
    Love some DQ
  • DF
    Dakota Ford
    Dec 8, 2025
    1.0
    They waited til after I paid to tell me that they didn’t have the gravy for my chicken strip box, only for me to get home and find that there was no toast either.
  • IP
    Indica Papi
    Nov 30, 2025
    1.0
    Slow as Christmas. No other orders and I’ve been waiting for biscuits and gravy for over 10 minutes now

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes and malts, along with DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Owensboro, KY?

The restaurant is open every day from 7:00 AM to 8:00 PM.