Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Food Quality
While many enjoyed the food, there were complaints about inconsistency, such as cold items and incorrect orders.
Positive Experiences
Some customers praised the friendly staff and enjoyed specific menu items like blizzards and chicken strip baskets.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
TC
Tommy Clark
Dec 25, 2025
1.0
Absolutely horrible service I called three times and each time they answered every time said a word or two, then hung up on me whoever was working this shift and answering phones is a horrible worker and straight up just a mean person in general.
JH
Jennifer Holder
Dec 23, 2025
4.0
You can’t go wrong with ice cream
JW
Jason Whitledge
Dec 10, 2025
4.0
Love some DQ
DF
Dakota Ford
Dec 8, 2025
1.0
They waited til after I paid to tell me that they didn’t have the gravy for my chicken strip box, only for me to get home and find that there was no toast either.
IP
Indica Papi
Nov 30, 2025
1.0
Slow as Christmas. No other orders and I’ve been waiting for biscuits and gravy for over 10 minutes now
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes and malts, along with DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Owensboro, KY?
The restaurant is open every day from 7:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill provide services for families and children?
Yes, the restaurant is family-friendly, welcomes children, and offers high chairs and seating suitable for kids.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, the location has a drive-thru service for convenient ordering and pickup.
Can I order food online or get exclusive deals through Dairy Queen's app?
Yes, you can order pickup online via their website and download the Dairy Queen app for exclusive deals.
What accessibility features are available at this Dairy Queen location?
The location is wheelchair accessible and provides restroom facilities for customers.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, there is outdoor seating available and free WiFi for customers to use.
What nearby clinics or medical facilities are close to Dairy Queen Grill & Chill in Owensboro?
Near Dairy Queen Grill & Chill, you can find the Va Owensboro Clinic - Rajendra P Mahajan MD, Veterans Affairs Outpatient Clinic, VA Clinic, and Premier Medical Group among other medical facilities.
Are there any nearby gas stations or convenience stores to visit before or after dining at Dairy Queen?
Yes, Shell and Quality Quick gas stations and convenience stores are nearby, making it convenient to fuel up or grab essentials when visiting Dairy Queen.
What recreational or additional services are located near Dairy Queen Grill & Chill in Owensboro?
Nearby, you can find attractions and services such as Donatos Pizza, Iron Horse Liquors, KORT Physical Therapy, and local day care KB's Kid Zone, which might be convenient before or after your visit.