Business Details
About
Mexican Restaurant
Chipotle Owensboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.5
246 reviews
5 stars
112
4 stars
29
3 stars
28
2 stars
16
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor customer service, including rudeness from staff and mistakes with orders.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistent portion sizes and food quality, including reports of food poisoning.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and counters being a recurring issue.
Pricing Concerns
Customers expressed that the prices were high relative to the quality and portion sizes of the food.
Positive Experiences
Despite the negatives, many customers praised the food quality and some reported positive experiences with friendly staff.
- GMGail MattinglyJan 4, 20262.0Not for me or my hubby…. Nasty place and food wasn’t good
- LGLucy GDec 5, 20251.0I rarely leave bad reviews, but felt very compelled to leave one about my experience this evening. I walked in with a two year-old in my arms and asked for two tacos to be made in two separate containers. I told them it was for two children. I also told them that my children don’t eat the hard/soft shell, so they didn’t need to include it as to not waste any food. To be clear, my order was two single tacos to be packaged separately. The worker did make the tacos in a bowl as I requested and then when I arrived at the checkout, they tried to charge me for 2 burrito bowl because I did not include the soft/hard shell. I did make it clear that I ordered two tacos and that they did not need to include the shell or the soft taco just to prevent waste. The general manager came up and said that these would qualify as bowls, even though I did not order them. She spoke to me in such a snarky tone that she watched the worker make them. They had about 1/3 the food that a normal bowl would have and wanted to charge me over $22 for that (ordered a bag of chips too). They made me feel like I was trying to steal, lie, be deceitful. I was not, I do agree that what came in the bowl was more than what would likely come on a normal taco but, I did not ask for extra of any single item. I did ask them to remake the two tacos as I had ordered, and that is what I ended up paying for. The general manager made me feel awful and I certainly hope her boss sees this very honest review.
- BBBmencheOct 31, 20255.0Eric Cartman was cool
- DCDavid CoxOct 25, 20255.0Absolutely 💯 love this place. Can't beat the price for how much food you get.
- AOAriana OlkewiczOct 8, 20255.0Delicious food Everytime
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Owensboro?
Chipotle Mexican Grill is located at 4911 Frederica St, Owensboro, KY 42301.
What are the opening hours of Chipotle Mexican Grill in Owensboro?
Chipotle Owensboro is open daily from 10:45 AM to 10:00 PM.
What kind of food does Chipotle Owensboro serve?
Chipotle Owensboro offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
How can I order from Chipotle Owensboro online?
You can order online via the Chipotle website at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
Does Chipotle Owensboro have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in Owensboro for inquiries?
You can reach Chipotle Owensboro by phone at +1 270-297-0888 or email at KY.4203.Owensboro@chipotle.com.
Are there coffee shops near Chipotle Owensboro where I can go after my meal?
Yes, Krispy Kreme Doughnuts, a coffee shop, is located nearby and is a great spot to enjoy a coffee or dessert after your meal at Chipotle.
What other dining options are near Chipotle Mexican Grill in Owensboro?
Nearby dining options include Ritzy's for American fast food, KFC for chicken dishes, Chef's Pizzeria for Italian food, Latinus 1 Stop for ice cream and smoothies, Wasabi Express for sushi, and Ruby Tuesday for a variety of meals.
Is there a grocery store near Chipotle Owensboro for convenient shopping?
Yes, Walmart Grocery Pickup and Delivery is nearby, offering convenient grocery shopping options after you dine at Chipotle.
What entertainment or retail options are available nearby Chipotle Owensboro?
Nearby you can visit Southtown Plaza - GameStop for video games and arcades, Bath & Body Works for beauty products, and Hibbett Sports for shoes and sportswear.