Arby's

4.1
393 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4614 Frederica St, Owensboro, KY
42301, United States

Hours

Reviews

4.1
393 reviews
5 stars
211
4 stars
92
3 stars
45
2 stars
15
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude staff, long wait times, and incorrect orders, particularly during night shifts.

Food Quality

Customers frequently reported cold, poorly prepared food, with several mentioning issues like stale buns and missing items.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and restrooms, impacting overall customer experience.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food quality during certain visits.
  • CB
    Calvin Buxton
    Dec 2, 2025
    5.0
    Awesome, i rung the bell!!
  • SC
    Sean Cole
    Nov 1, 2025
    5.0
    Gobbler and steak mac and cheese it S tier!!
  • WR
    William Rosson
    Oct 27, 2025
    3.0
    Cold food most of the time.
  • MM
    Michela
    Oct 20, 2025
    1.0
    Went through the drive thru. Lady had the front window was extremely rude. I asked her if I could use Apple Pay and she was rude and said yeah but you’ll have to get out of your car. So I did but I was so rattled from her attitude that I didn’t realize I was on the wrong cash app so that was my bad. Then she rudely told me I’d have to drive to the door to wait. (Which was totally fine.) she brought the food out with barely saying a word. I don’t usually leave reviews as I work in the food industry and understand bad days. But I couldn’t believe how she was talking.
  • KW
    Keith W
    Oct 5, 2025
    1.0
    Cant answer about food or service since i stood at counter 10 minutes and never got waited on. 2 ppl sure was taking care od drive thru. Finally left.