Many customers reported slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and bathrooms.
Pricing
Several customers expressed dissatisfaction with high prices, feeling that the food quality did not justify the cost.
Food Quality
While some customers enjoyed the food, others noted inconsistencies, with complaints about cold or poorly prepared items.
Customer Service
Despite the slow service, many reviews praised the friendliness and effort of the staff.
JN
Jeff Newell
Nov 24, 2025
1.0
There prices are way 2 high i just went an ordered 2 chicken strip baskets an they come with drinks an it was 30 some bucks I was going ro order the baskets an a hot fudge sunday an a banana split an it was almost 50 bucks now if dairy queen in olive hill ky is robbing people then something is wrong I DO NOT RECOMMEND going there I will travel to grayson or morehead before I ever go back there again they there is no way that there food should be that high because there food isn't that good to be price gouging like that
EM
Ernest Meeks
Nov 6, 2025
4.0
It's hard to beat a good ice-cream. I have enjoyed Dairy Queen from the first taste. The service was good, the lobby was clean, and the staff was polite.
CO
Candice Osborne
Sep 5, 2025
5.0
A friend & I went there to eat. They were getting ready to close and we went around the drive-thru and was asked to pull up and had to wait until the food was cooked. So if that is what it takes to get hot and fresh food from Dairy Queen is show up 10 mins before closing then I need to start doing jus that! The food had jus came out the fryer cause it was so hot to eat! And when I took that 1st bite it was so tasty and fresh! Its a shame tho that a person cant get hot and fresh food all the time not jus 10 mins before a restaurant closes. I give Dairy Queen a 10/10 this time!
EW
Edward Williams
Jul 16, 2025
2.0
Took a long time to receive my food, new person up front was struggling and nobody was helping her. Lots of flys, and I asked for ketchup and got strawberry jam....