Dairy Queen Grill & Chill

3.9
307 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
151 State Highway 2, Olive Hill, KY
41164, United States

Hours

Reviews

3.9
307 reviews
5 stars
142
4 stars
83
3 stars
31
2 stars
21
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly during peak hours, with long wait times in both drive-thru and dining areas.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and bathrooms, which detracted from the overall experience.

Food Quality

While some customers enjoyed the food, particularly the ice cream and certain menu items, there were complaints about cold food and incorrect orders.

Staff Friendliness

Several reviews praised the staff for being friendly and courteous, although some noted that service efficiency was lacking.

Pricing Concerns

Customers expressed concerns about high prices relative to the quality of food and service, suggesting that value for money could be improved.
  • EM
    Ernest Meeks
    Nov 6, 2025
    4.0
    It's hard to beat a good ice-cream. I have enjoyed Dairy Queen from the first taste. The service was good, the lobby was clean, and the staff was polite.
  • CO
    Candice Osborne
    Sep 5, 2025
    5.0
    A friend & I went there to eat. They were getting ready to close and we went around the drive-thru and was asked to pull up and had to wait until the food was cooked. So if that is what it takes to get hot and fresh food from Dairy Queen is show up 10 mins before closing then I need to start doing jus that! The food had jus came out the fryer cause it was so hot to eat! And when I took that 1st bite it was so tasty and fresh! Its a shame tho that a person cant get hot and fresh food all the time not jus 10 mins before a restaurant closes. I give Dairy Queen a 10/10 this time!
  • EW
    Edward Williams
    Jul 16, 2025
    2.0
    Took a long time to receive my food, new person up front was struggling and nobody was helping her. Lots of flys, and I asked for ketchup and got strawberry jam....
  • MG
    Marilou Grimes
    Jul 11, 2025
    5.0
    Great chicken strip meal with cheese bites and white gravy. Delicious sweet tea. Great bargain and the sundae was very refreshing.
  • TG
    Truck for sale Gantt
    Nov 20, 2019
    5.0
    Very good customer service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Olive Hill, KY?

Dairy Queen Grill & Chill in Olive Hill, KY is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.

Is Dairy Queen Grill & Chill in Olive Hill open on holidays?

The Dairy Queen Grill & Chill in Olive Hill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).