Wendy's

3.7
1329 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12900 Ft. Campbell Blvd, Oak Grove, KY
42262, United States

Hours

Reviews

3.7
1,329 reviews
5 stars
540
4 stars
333
3 stars
191
2 stars
95
1 star
170

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and enjoyable while others were cold, undercooked, or missing items.

Service Issues

Multiple reviews highlighted long wait times, incorrect orders, and poor communication from staff, leading to frustration among customers.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional or inattentive.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the kitchen.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly praising specific employees for their exceptional service.
  • DS
    David Sullivan
    Oct 18, 2025
    5.0
    Truly fresh and never frozen.
  • CI
    Chloe Isabelle
    Oct 4, 2025
    1.0
    When I walked in the employees were in the lobby playing catch. I ordered a taco salad. When I got back in the car, the salad was rotten and the tomato on top frozen. I decided to just eat the chili and discovered no utensils or sour cream.
  • TC
    Tenee Cole
    Sep 23, 2025
    5.0
    Great ppl in Granite Falls
  • RR
    Roman Robles
    Sep 20, 2025
    5.0
    It's a fast food restaurant at a truck stop/gas station. No one expects much from such situations. Happily, the service has always been superlative (8 visits over 4 months) and food is as good as Wendy's ever gets (which is pretty good, actually)
  • BW
    Briggette Warfle
    Sep 5, 2025
    1.0
    Took 20 minutes to get food, zero communication, order was wrong. Asked for a refund as we had to be on the other side of town and the lady covering tills refused. Food was nasty. Grease hasn't been changed in a long while.

Frequently Asked Questions About Wendy's

Is #212 Oak Grove Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.