McDonald's

3.1
1509 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Auburn St, Oak Grove, KY
42262, United States

Hours

Reviews

3.1
1,509 reviews
5 stars
408
4 stars
284
3 stars
267
2 stars
149
1 star
401

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including soggy fries, incorrect orders, and food safety concerns.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.

Staff Attitude

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and drive-thru, impacting their overall experience.
  • SJ
    sasha j
    Dec 16, 2025
    2.0
    Ate lunch here o 12/16/25, that was a mistake because their fries were nasty, soggy, and a dark brown color. Fries are best part of the meal and that's what McDonald's is known for. How u gonna mess that up . Nuggets were the same way. Get it together people 😡👎
  • DO
    Dante Oops
    Dec 4, 2025
    1.0
    Greasy. Grease was leaking from the box and they forgot to fry the fries because it was white and taste like it was cooked in cold oil.
  • JH
    Joshua Huff
    Dec 2, 2025
    1.0
    What a disappointment. My wife returned home from picking up our online order. I was so excited when I saw the Grinch Box that was supposed to contain a Big Mac and fries. How ever this was not the case instead I recieved a what i call Big Mayo!!!!!!! I thought a Big Mac was Two all beef patties, special sauce (MAC SAUCE), lettuce, cheese, pickles, onions, on a sesame seed bun. Instead of MAC SAUCE mine contained MAYO. DO BETTER!!!!!!!
  • JJ
    Jen
    Nov 30, 2025
    3.0
    McDonald's used to be fun they are so depressing now no color just grey and dull. No fun for kids anymore.
  • ED
    Every Other DAvis
    Nov 19, 2025
    5.0
    Location has improved drastically over the past few months!! Everything seems to have improved aside from the cleanliness in the drive-thru. I don’t want to drive over trash! My PTSD won’t allow it!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Oak Grove, KY?

McDonald's Oak Grove is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.

When is the drive-through service available at McDonald's Oak Grove?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.