Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,503 reviews
5 stars
406
4 stars
284
3 stars
266
2 stars
148
1 star
399
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy times, with long wait times in both drive-thru and inside the restaurant.
Food Quality
Mixed reviews on food quality; while some praised fresh and hot food, others reported issues with cold, soggy, or incorrectly prepared items.
Staff Attitude
Staff friendliness varied significantly; some customers highlighted exceptional service from specific employees, while others experienced rudeness and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Cleanliness
Inconsistent cleanliness reported, with some customers noting clean restrooms and dining areas, while others described dirty conditions.
- EDEvery Other DAvis5 days ago5.0Location has improved drastically over the past few months!! Everything seems to have improved aside from the cleanliness in the drive-thru. I don’t want to drive over trash! My PTSD won’t allow it!
- DMDean MundyNov 15, 20254.0Typical McDonalds fare and service.
- BMBro Tim MorganOct 27, 20252.0The slowest McDonald's in the planet. If you think it'll be a quick lunch.... Oh, you expected a napkin in the bag?? Buhahahahaha
- JPJimmy PhiferOct 11, 20252.0Not what you expect when it comes to McDonald’s French Fries. Soggy, no salt and cold. Keep driving unless you are famished. The cashier was kind and helpful.
- JLJones LerrionSep 27, 20255.0I came during the weekday and the service was amazing and customer service was complementary. The manager which I believe her name was Janay. Gave outstanding service and fresh food. Which surely I did appreciate. Thank you and will be back.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Oak Grove, KY?
McDonald's Oak Grove is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.
When is the drive-through service available at McDonald's Oak Grove?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
What are the delivery hours for McDonald's Oak Grove?
Delivery is available from 6:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Fridays and Saturdays.
What payment methods are accepted at the McDonald's in Oak Grove?
McDonald's Oak Grove accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Oak Grove offer curbside pickup?
Yes, curbside pickup is available at this location for convenient order collection.
Can I order McDonald's online or via a mobile app?
Yes, you can order online through their delivery website or use the McDonald's app available on iOS and Android platforms.
Are there nearby hotels where I can stay after visiting McDonald's Oak Grove?
Yes, nearby hotels include Comfort Inn & Suites Fort Campbell, Hampton Inn - Oak Grove, Quality Inn Fort Campbell, Days Inn by Wyndham Oak Grove/Ft. Campbell, Sleep Inn and Suites Fort Campbell, Holiday Inn Express, Candlewood Suites, and Days Inn Oak Grove/Fort Campbell.
What gas stations are located near McDonald's in Oak Grove?
Nearby gas stations include Beach Oil Company, Exxon, BP, Flying J Travel Center, Pilot Travel Center, and CAT Scale.
Are there other fast food or dining options close to McDonald's Oak Grove?
Yes, nearby dining options include another McDonald's, Country Market Restaurant, Denny's, Subway, and Waffle House.
Does McDonald's Oak Grove offer WiFi and mobile ordering services?
Yes, this location provides WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru services.