Many customers praised the staff for being friendly and attentive, although some reported rude behavior from certain employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others reported inconsistencies in freshness and quality, particularly with specific items like pancakes and gravy.
Service Speed
Several reviews mentioned slow service, especially during busy times, with some customers experiencing long wait times.
Cleanliness
Feedback varied on cleanliness, with some customers noting dirty conditions while others found the dining area clean.
MC
Matt Childers
Nov 12, 2025
5.0
Friendly service and great food.
BD
Brianna Davis
Oct 8, 2025
5.0
The staff at this location are always so nice and the food is always fresh. Our favorite location in town to go to!
Will always be our stop for a quick bite or sweet treat!
JM
jaden miller
Oct 8, 2025
5.0
Probably the best DQ in the world I’d say idk, I’d recommend it always. Super nice cashier lady!
JB
Jordyn Byrd
Oct 8, 2025
5.0
Always great every time we come here!!!
JE
Jeff Edwards
Aug 17, 2025
1.0
Went here with my father. Staff ignored him at the counter so we left.
Will not be back. Will still I'm sure get the boilerplate "give us another chance" reply.
What are the operating hours of Dairy Queen Grill & Chill in Nicholasville?
The Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Wednesday and on Saturday and Sunday, and from 7:00 AM to 10:30 PM on Thursday and Friday. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Is Dairy Queen Grill & Chill suitable for families with young children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, and is good for kids.
Does Dairy Queen Grill & Chill provide accessibility features such as wheelchair access?
Yes, the restaurant is wheelchair accessible and has restrooms available.
Can I order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and use their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at this location.
Is there seating available inside Dairy Queen Grill & Chill?
Yes, the location has seating available, including high chairs for children.
What nearby fast food options are available around Dairy Queen Grill & Chill in Nicholasville?
Nearby fast food options include Arby's and Hardee's, both located closeby, offering additional dining choices for customers.
Are there any nearby places where I can pick up shipments or mail while visiting Dairy Queen Grill & Chill?
Yes, the UPS Access Point location nearby provides courier, delivery, and shipping services convenient for customers.
What nearby places of interest can I visit before or after dining at Dairy Queen Grill & Chill?
You may want to visit nearby places such as Family Tree Cafe LLC for more dining options, or Daily Donuts for a bakery treat. For personal care, there are salons like Five and Dime Family Hair Center and Reflections Hair Design nearby.