Customers reported a mix of friendly and rude service, with some praising the staff while others experienced unprofessional behavior and poor management.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality.
Cleanliness
Several customers noted unclean conditions in the dining area and poor hygiene practices among staff.
Food Quality
While some customers enjoyed the food, others complained about cold meals, poor preparation, and high prices.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and friendliness, while others reported long waits and communication issues.
AH
Amy hicks
1 day ago
3.0
It's cold in there!! Those poor workers are freezing and they don't have control of the thermostat. Even the cook has a jacket on.
BB
Bailey
Jan 4, 2026
2.0
Just no. The last time i will be eating anything here. My order wasn't correct and on top of that no tamper sticker. And on top of all of that my ice cream was runny which it never is when i ordered all the other times couldn't get a refund no place to report online.
DR
Dana Reynolds
Dec 31, 2025
3.0
Order took more than 10 minutes
TT
thegoldstandard
Dec 15, 2025
5.0
Everything went very well here today from the very moment we walked in to order on up until we had our bellies full from food!
And all of this upon the first thing in the morning really starts a day off right!
KB
kaitlin boyd
Dec 9, 2025
5.0
Very good service . Love this location… always smiles a kind words from workers .
What are the operating hours of Dairy Queen Grill & Chill in Nicholasville?
The Dairy Queen Grill & Chill is open from 7:00 AM to 10:00 PM Monday through Wednesday and on Saturday and Sunday, and from 7:00 AM to 10:30 PM on Thursday and Friday. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Is Dairy Queen Grill & Chill suitable for families with young children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, and is good for kids.
Does Dairy Queen Grill & Chill provide accessibility features such as wheelchair access?
Yes, the restaurant is wheelchair accessible and has restrooms available.
Can I order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and use their app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available at this location.
Is there seating available inside Dairy Queen Grill & Chill?
Yes, the location has seating available, including high chairs for children.
What nearby fast food options are available around Dairy Queen Grill & Chill in Nicholasville?
Nearby fast food options include Arby's and Hardee's, both located closeby, offering additional dining choices for customers.
Are there any nearby places where I can pick up shipments or mail while visiting Dairy Queen Grill & Chill?
Yes, the UPS Access Point location nearby provides courier, delivery, and shipping services convenient for customers.
What nearby places of interest can I visit before or after dining at Dairy Queen Grill & Chill?
You may want to visit nearby places such as Family Tree Cafe LLC for more dining options, or Daily Donuts for a bakery treat. For personal care, there are salons like Five and Dime Family Hair Center and Reflections Hair Design nearby.